2 People Management Jobs in Peterborough

Service Desk Team Leader - IT Service Management Permanent Hampton, Peterborough, Cambridge £30,000 - £34,000 - Company benefits Monday to Friday - Standard office hours This role would suit someone who has experience working in a call centre environment, dealing with management of people and process. Working to service … of ITIL methodologies and best practice • Good working knowledge of Microsoft Word, Excel and Outlook • Previous supervisory experience ESSENTIAL ATTRIBUTES • A real passion for people management and development in a large team • A passion to deliver excellent service with service level management and experience • Previous people management experience • Driven, motivational, professional leader, with a ‘can-do’ attitude at all times • Effective communication and interpersonal skills with internal and external stakeholders with the ability to confidently deliver presentations • Creative and innovative problem-solving skills with an inquisitive nature • Analytical with attention to detail • Ability to more »

determine growth opportunities and/or solve business or customer problems. Act as an SME/product lead for business wide projects including stakeholder management (to Director level). Maintains an excellent understanding of developing customer needs, competitor propositions, and the broader market. Act as an advocate for the … working in product & proposition development. Experienced Business Owner for multiple/complex tech deliveries. Ability to critically evaluate information and present findings. Strong stakeholder management and communication skills. Chartered Insurance Institute qualification (advantageous). Financial services and/or Consumer Credit knowledge (advantageous). Educated to degree level/… calibre (advantageous). People management/leadership/coaching experience (advantageous). more »