1 of 1 People Management Jobs in the Vale of Glamorgan

allocation to ensure project and support ticket deadlines are met. Act as a point of escalation for key clients, ensuring satisfaction and building long-term relationships. Collaborate with account management teams to understand client needs and align services accordingly. Participate in client reviews to provide insights on service performance and areas for improvement. Identify opportunities to expand service offerings … Qualifications: Proven experience in managing technical teams, preferably within an MSP or IT services environment. Strong knowledge of IT infrastructure, networking, cloud services, and cybersecurity. Excellent organizational, leadership, and people management skills. Experience with ITIL processes and service management tools. Exceptional communication skills, with the ability to manage client relationships and influence stakeholders at all levels. Desirable … Relevant certifications (e.g., ITIL, PMP, PRINCE2, or technical certifications such as Microsoft, Cisco, AWS). Experience in developing and scaling IT practices or service lines. Financial acumen, including budget management and cost optimization. Salary More ❯