1 of 1 Performance Improvement Jobs in Cleveland

ensuring partner satisfaction. Key Responsibilities Account Growth Achieve and exceed growth targets and KPIs. Identify upsell, cross-sell, and innovation opportunities within existing accounts. Produce accurate forecasts for account performance and revenue projections. Leverage strong partner relationships to support wider business development initiatives. Client Success & Retention Act as the primary point of contact for strategic accounts. Develop and maintain … product and marketing strategies. Contribute to internal knowledge sharing on client success, sales, and account management best practices. Work closely with finance and analytics teams to improve reporting and performance insights. Experience : Account management ideally from the SaaS environment. Skills & Attributes: Strong stakeholder engagement skills, including experience working with senior decision-makers. Results-Oriented: Focused on delivering year-over … year performance improvement. Project Management: Skilled in creating and executing structured account plans. Relationship Builder: Develops deep, trusted partnerships. Collaborative: Acts as an internal advocate for clients across departments. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered More ❯