Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary Are you ready to lead change and make a real impact across the NHS? Do you thrive in a fast-paced environment where collaboration, innovation and improvement are at the heart of everything you do? We're looking for an experienced and passionate Optimisation Manager to join our Workforce Services Directorate, on our Electronic Staff Record (ESR … scheme o Access to a wide range of benefits and high street discounts! Main duties of the job As Optimisation Manager, you'll lead the delivery of change and improvement projects across the Workforce Services Directorate. You'll work closely with NHS teams, clients, and suppliers to design and implement new processes, onboard new clients, and manage service transitions. … stakeholders. Designing and improving processes to enhance customer experience and service delivery. Managing budgets, pricing models, and financial controls. Supporting business development and client onboarding/offboarding. Driving continuous improvement and embedding agile ways of working. Coaching and developing team members to achieve high performance. You'll be a key point of contact for process change, ensuring readiness and More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
functioning communication skills to encourage a collaborative customer focused approach. 8. Line manage direct reports and oversee the effective implementation of policies relating to appraisal, absence management, disciplinary, grievance, performance monitoring and personal development plans. 9. Prepare user guidance documents, briefings and process mapping to support the implementation of improvements and process change, ensuring that the benefits of the … innovation in others. Identify and influence different approaches to working practices. Demonstrate a range of effective communication and presentation skills including drafting reports Focus on customer service and continuous Improvement Change management techniques IT skills for full use of management information Drive and manage significant change to agreed quality standards Excellent time management skills Innovative and forward thinking Desirable … away from home on occasion with nationwide travelling. Experience Essential Experience of implementing new systems and processes on a large scale to a diverse range of stakeholders Business Process Improvement experience Experience in effective problem solving, using analytical skills, creativity and logical thinking to reach a solution Desirable Wide experience and understanding of the NHS Experience of stakeholder management More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Gleeson Recruitment Group
ensuring partner satisfaction. Key Responsibilities Account Growth Achieve and exceed growth targets and KPIs. Identify upsell, cross-sell, and innovation opportunities within existing accounts. Produce accurate forecasts for account performance and revenue projections. Leverage strong partner relationships to support wider business development initiatives. Client Success & Retention Act as the primary point of contact for strategic accounts. Develop and maintain … product and marketing strategies. Contribute to internal knowledge sharing on client success, sales, and account management best practices. Work closely with finance and analytics teams to improve reporting and performance insights. Experience : Account management ideally from the SaaS environment. Skills & Attributes: Strong stakeholder engagement skills, including experience working with senior decision-makers. Results-Oriented: Focused on delivering year-over … year performance improvement. Project Management: Skilled in creating and executing structured account plans. Relationship Builder: Develops deep, trusted partnerships. Collaborative: Acts as an internal advocate for clients across departments. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered More ❯
Gateshead, Tyne and Wear, North East, United Kingdom
Catalyst
Dietitian who understands the science of nutrition and the real-life application of fitness, not only for weight loss but also for those engaged in strength training, weightlifting, and performance improvement. As Head of Nutrition, you will: play a key role in shaping the user experience by providing expert guidance on diet, exercise, and wellness support product development, create … including articles, guides, meal templates, and educational resources remain up to date with evidence-based practices in both dietetics and sports nutrition, including supplements, macronutrient timing, and fuelling for performance support users in building sustainable habits around food, training, and recovery analyse health data and user feedback to iterate and improve our nutrition tools and services As Head of … Nutrition, you will need: a Registered Dietitian (RD/RDN) credential a Bachelor's or Master's degree in Dietetics, Nutrition, or related field 2+ years experience in clinical, performance, or digital health settings a strong understanding of strength training, weightlifting, and sports nutrition a passion for fitness and an active lifestyle excellent communication and coaching skills the ability More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Catalyst
Dietitian who understands the science of nutrition and the real-life application of fitness, not only for weight loss but also for those engaged in strength training, weightlifting, and performance improvement. As Head of Nutrition, you will: play a key role in shaping the user experience by providing expert guidance on diet, exercise, and wellness support product development, create … including articles, guides, meal templates, and educational resources remain up to date with evidence-based practices in both dietetics and sports nutrition, including supplements, macronutrient timing, and fuelling for performance support users in building sustainable habits around food, training, and recovery analyse health data and user feedback to iterate and improve our nutrition tools and services As Head of … Nutrition, you will need: a Registered Dietitian (RD/RDN) credential a Bachelor's or Master's degree in Dietetics, Nutrition, or related field 2+ years experience in clinical, performance, or digital health settings a strong understanding of strength training, weightlifting, and sports nutrition a passion for fitness and an active lifestyle excellent communication and coaching skills the ability More ❯