1 to 25 of 92 Performance Improvement Jobs in England

Runcorn , England OR Liverpool, England OR Manchester, England 2 days ago Full time JR Performance Improvement Lead Location: Runcorn, England Full Time, Permanent Contract End date to Apply: 02nd September'2025 Do you have a track record of influencing teams to deliver step-change performance? Are you skilled at turning data into action and inspiring operational excellence … As a Performance Improvement Lead (PIL) at our 24/7 Runcorn site, you'll partner with Packaging Team Leaders to deliver measurable improvements in OEE, changeovers, and waste reduction - while developing your own leadership potential with a clear path to Area Manager. The Impact You'll Make You'll partner with Packaging Team Leaders (PTLs) to embed … continuous improvement. This role is about real influence - shaping behaviours, improving processes, and ensuring changes stick. You'll share accountability for your line's Safety, Quality, Cost, and Service performance, with a sharp focus on: Reducing changeover times and OEE losses Eliminating long/short stops and waste Deploying and coaching Manufacturing Excellence practices sustainably What You'll Do More ❯

experience strategy for the company, aligning it with company-wide objectives and market demands. Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and Performance Team, and Implementation and Delivery, fostering a high-performance culture across all functions. Own and optimise our Customer Experience (CE) technology stack and tools, ensuring system accuracy and … a month-over-month improvement in customer experience scores. Build and maintain strategic partnerships with service providers, assuring delivery against agreed outcomes and contracted deliverables, and holding them accountable for performance, quality, and efficiency. Lead the development and implementation of the customer service strategy, including the customer contact strategy, channel offering, and ongoing development. Drive initiatives across the … Team Management & Operational Excellence: Manage the Knowledge Team, ensuring robust and up-to-date resources for both internal teams and customer self-serve options. Oversee the Quality Assurance and Performance Team, establishing rigorous quality standards, monitoring performance against contracted outcomes and KPIs, and driving continuous improvement. Lead the Implementation and Delivery Teams, ensuring the seamless embedding of new More ❯

days) to receive an alert: IT Service Reporting Manager Department: IT Location: GB INTRODUCTION JOB PURPOSE The SIAM Reporting Manager is responsible for the strategic design, delivery, and continuous improvement of reporting capabilities across the Service Integration and Management (SIAM) function. This role ensures that service performance data is accurate, comprehensive across internal teams and third-party suppliers … producing clear, actionable insights and assurance reporting, the role supports data-driven decision-making, transparency, and accountability. Through high-quality reporting, the SIAM Reporting Manager enables the identification of performance gaps, drives continuous improvement, and reinforces compliance with agreed service standards and policies. RESPONSIBILITIES Lead the development, execution, and continuous improvement of the SIAM reporting framework, ensuring … reports deliver actionable insights into service performance, compliance, and improvement opportunities. Collaborate with stakeholders to define and refine reporting requirements, aligning outputs with strategic objectives, service management priorities, and evolving business needs. Deliver regular, high-quality SIAM reporting across suppliers, resolver groups, and internal service management functions/processes. Establish and enforce standards for reporting formats, metrics, and More ❯

of new processes and operational improvements, ensuring regulatory compliance and quality assurance standards are not only met, but exceeded Utilising data insights to identify trends, opportunities and areas for performance improvement, turning insight into action and supporting wider business change, including systems improvements, digital journey enhancements and operational design projects Leading the development of our operations, ensuring our … and that we're all achieving operational KPI's while delivering against leakage and quality targets and improving settlement efficiency Inspiring, coaching and developing teams to deliver consistently strong performance (with a focus on the customer and quality) and building an engaged culture, promoting open communication and ensuring each colleague understands how they contribute to the bigger picture Essential … Proven experience of being a strong operational leader - someone who has led high performing, customer focused operational teams and has been involved in the implementation of process change and performance improvement Strong ability in interpreting data and MI to drive decision-making Experience of managing outsourced relationships and aligning them to business objectives Ability to handle and control More ❯

Recruitment Summit: The selected candidate must be available to attend the Recruitment Summit in London on the 8th and 9th of May (exact venue to be confirmed). The Performance Manager will play a key role in optimising operational and financial performance across the company's DRC operations. The successful candidate will be responsible for tracking, analysing, and … improving business processes, ensuring efficiency, compliance, and alignment with the company's strategic objectives. The role requires a proactive, data-driven, and analytical approach to drive performance improvement across various business functions. Key Responsibilities : Performance Monitoring & Analysis - Track and evaluate business metrics to identify improvement opportunities. KPI & Framework Development - Establish performance management frameworks, KPIs, and … reporting mechanisms. Cross-Functional Collaboration - Work with finance, operations, and commercial teams to support data-driven decisions. Process Optimization - Conduct performance reviews and recommend operational efficiency improvements. Strategic Planning Support - Provide insights based on performance data and industry trends. Compliance & Risk Management - Ensure adherence to corporate policies and regulatory requirements. Business Growth & Sustainability - Identify risks and opportunities for More ❯

We are recruiting a Senior Analyst with exemplary data modelling and analytical capabilities; coupled with the ability to present and communicate performance trends, root causes of performance variances against KPIs and build detailed and robust data models to highlight improvement initiatives and performance enhancements. Were seeking a technical expert in the application and use of Excel … West Midlands The base salary is between £48000 - £50000 (DOE) + Bonus + Broad Corporate Benefits Key Role Purpose & Responsibilities Develop and provide detailed analysis and insight into operational performance variances at both macro and micro levels. Conduct detailed performance analysis of both cost and service drivers to identify and recommend performance improvement opportunities. Collaborate with … deliver tasks on time with high attention to detail and accuracy. Desirable - exposure to Tableau/Statistical Modelling and Machine Learning Please register your interest in the Senior Operations Performance Analyst position by applying as directed. Longreach Recruitment are trusted and proven UK & EMEA recruitment experts within Resource Planning & WFM, Analytics, and Customer Communication Technologies. More ❯

Posted Monday 2 June 2025 at 00:00 Expires Sunday 15 June 2025 at 23:59 Thalia Waste Management is recruiting for a Data Analyst to support performance reporting and continuous improvement across our Isle of Wight operations. This role is responsible for collecting, validating, analysing, and presenting data to support the delivery of contract objectives and compliance … Recovery Park, Forest road, PO303 5YS Key Responsibilities: Support the collection, validation, and presentation of operational data using spreadsheets, databases, and reporting systems. Ensure the accuracy and quality of performance data to meet internal and external reporting requirements. Analyse performance trends and identify areas for improvement, providing reports to managers and other stakeholders. Support statutory and contractual … reporting, including key performance indicators (KPIs) and service compliance. Work with operational and compliance teams to support performance improvement activity. Assist in the preparation of internal reports and dashboards, ensuring data is clearly presented and accessible. Essential Skills and Experience: Strong IT skills, particularly Microsoft Excel (including data handling and presentation). Good analytical and problem-solving More ❯

data analytics tools to collect, analyse, and interpret relevant data, gaining valuable insights into user behaviour and market trends. They are capable of tracking product progress, identifying areas for improvement, and making data-driven decisions to optimize performance and enhance user satisfaction. They also conduct regular reviews and retrospectives to assess the effectiveness of product strategies, facilitating continuous … improvement and innovation. Product Financial Management & Operations The successful candidate will demonstrate solid skills in financial acumen and product operations. They effectively lead operational activities such as patch management, compliance, vendor management, and technical debt management, as well as manage live services. They can proficiently manage financial budgets across multiple teams and projects, ensuring alignment with the product strategy. … candidate will have a solid understanding of various analytical tools and methodologies. They actively contribute to data-driven decision-making processes, working collaboratively with the team to track product performance and identify improvement opportunities. While they may require some guidance, they are capable of analysing and interpreting data independently, playing a crucial role in shaping product strategy. Product More ❯

of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager, Finance Transformation - Finance Consulting (Value & Performance Management) - UK Are you passionate about Value & Performance Management and Finance transformation enabled by technology? The opportunity: Finance consulting works with clients to address mission-critical issues related … to company-wide performance, creating value and delivering world-class future finance capabilities, leveraging the EY brand as impartial, trusted advisors. You will work in multi-disciplinary teams for some of the biggest and most recognised corporate brands in the world, applying the latest technologies and analytical methods to help drive their business performance and digital finance transformation … agendas that make a real difference to our working world. A growth area for us is Value & Performance Management (VPM) and how technology enables control, automation, efficiency and value growth-empowering strategic budgeting, planning, and forecasting, integrated business planning, consolidation, performance management and KPIs, data management, business partnering, AI enablement, cost reduction and value growth initiatives. Your key More ❯

of Operational Reporting & Analytics will lead the strategic design, development, and delivery of operational reporting and analytics across operations. This role is critical in enabling data-driven decision-making, performance improvement, and regulatory compliance within the Hastings operations value chain. The postholder will work closely with senior leadership, data engineering, and the operational teams to ensure reporting capabilities … for operational reporting and analytics aligned with both operational and company goals Lead and inspire a team of reporting specialists and data professionals to deliver high-impact insights and performance metrics Partner with operational functions to identify performance drivers, opportunities, and risks through advanced analytics Drive continuous improvement in MI/BI reporting capabilities and data visualisation … outcomes Essential skills/experience: Proven experience in a senior reporting/analytics role within the insurance or financial services industry Strong background in operational reporting, KPI development, and performance tracking Advanced knowledge of BI tools (e.g., Power BI, Tableau) and data platforms (e.g., SQL Server, Snowflake) Excellent leadership, stakeholder management, and communication skills The interview process Our interview More ❯

focused heavily on measuring/tracking deliverables to customers. This role is fundamental to their support delivery strategy, ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. This is not a technical contributor role; it is a people's leadership role, with a strong emphasis on performance management, quality oversight … teams in fast-paced delivery environments. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with … peers, Product, and Support Operations, to continuously raise the bar on operational excellence and user outcomes. The Role: You will own daily support execution for your region, ensuring consistent performance against operational goals and SLAs as well as managing and optimising staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning. You will ensure More ❯

We advise, implement, and operate transformational solutions that create world-class business performance management capabilities across the organisation. We are the market leader in business performance management in the United Kingdom and throughout Europe. Want to work with business leaders, and alongside some of the most creative thinkers in industry? We are seeking a highly motivated and experienced … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

Customer Support team is at the forefront of our business, answering our community's questions and tending to their needs! You will motivate, review, and assess individual and team performance on a real-time basis, from a service quality perspective as well as efficiency and productivity. Your responsibilities also include shift leader duties, overseeing smooth operations of the customer … team that is committed to providing an exceptional customer experience. Responsibilities Team Leadership and Management Lead, motivate, and manage a team of Senior Agents to achieve individual and team performance goals. Conduct regular team meetings and one-on-one check-ins to provide feedback, set expectations, and address any concerns. Foster a positive and collaborative team environment. Performance Improvement Develop and implement strategies to improve Senior Agents' productivity, efficiency, and quality of work. Monitor team performance and report on metrics to senior management. Provide coaching opportunities to team members. Customer Issue Resolution Handle escalated customer issues and ensure prompt resolution. Ensure complaints are handled in respect of SLAs and regulations. Ensure app reviews are answered More ❯

processes for their global manufacturing business under the downstream operation. Your primary role will be to provide in-depth process engineering and operations expertise to monitor, optimise, and drive performance improvement programs for Utilities, including both remote and on-site technical advisory support and bench marking of utilities. Conduct regular performance reviews of existing Utilities through key … performance indicators (KPIs) representing optimum operability, profitability, reliability, and process safety. Develop and present quarterly bench marking reports with actionable improvement recommendations. Lead bench marking and best practices exchange workshops among Global Manufacturing facilities (wholly owned and affiliates), facilitating knowledge sharing and continuous improvement. Deliver on-demand remote and field technical advisory support, including process design, troubleshooting, start … service reports for each support activity, highlighting facility needs, actions taken, results, and lessons learned. Collaborate with Global Manufacturing facilities engineers to identify and implement cost optimisation or process improvement initiatives, focusing on "low-hanging fruits" that require minimal capital investment, through operational adjustment or design modification. Conduct internal assessments on Utilities using engineering standard references. Highlight any deviations More ❯

help drive strategic growth and innovation across its digital channels and omnichannel platforms. This is a key commercial leadership role, supporting the integration of finance and technology to optimise performance in a fast-paced, data-rich retail environment. This position has a clear path to Head of Finance within 18-24 months, offering a high-impact role within a … architecture to unlock profitable growth across eCommerce and retail tech channels. - Lead commercial financial planning and forecasting to support data-driven decision making, particularly in relation to digital product performance and ROI on tech investments. - Own financial input into brand and digital roadmap planning, helping product and digital brand teams build strategies rooted in commercial viability. - Maintain clear insight … into trading and digital performance, including customer behaviour analytics, channel performance (e.g. D2C, marketplaces), and competitor landscape shifts. - Develop robust business cases for technology investments, including platforms, tools, digital innovation, and marketing tech - ensuring returns meet both consumer impact and financial hurdle rates. - Influence strategic decisions through compelling commercial insights, backed by data and aligned to evolving technology More ❯

institutions across all sectors. You will deliver services ranging across; quantitative and qualitative commercial due diligence, market, value creation and M&A strategy (as well as support with: assessments, performance improvement evaluations, operational due diligence, value creation planning, synergy development and implementation of value creation plans across the digital and non-digital functions). By developing deep sector … Financial Advisory, Risk Advisory and the broader Deloitte network, to provide our clients with a holistic due diligence and strategy service with a coherent overview of the business operations, performance gaps and the potential for rapid improvement and value creation Managing, mentoring and developing diverse teams within an inclusive team culture where people are recognised for their contribution More ❯

with multiple internal teams to drive business projects for the RBS team. You will utilize a wide range of skills and work on operational quality to independently drive the performance improvement projects. In this role you will be focused on improving the experience and satisfaction of Amazon customers (vendors/vendor managers/end customer), root cause analysis … of issues and opportunities affecting the business. Key job responsibilities 1. Develop strategies for continuous improvement in process and customer quality. 2. Strengthen the existing Instock process by ensuring identification of automation and upstream defect elimination opportunities. 3. Drive process excellence initiatives, drive Kaizen events and work on new automation/solution building projects 4. Able to drill into More ❯

define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performance management applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions Design … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performance management applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions Design … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performance management applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions Design … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

hands-on analytics role focused on driving smarter decision-making across marketing, product, and customer experience teams. You'll work closely with stakeholders to uncover behavioural trends, improve digital performance, and develop data-led strategies that support business growth. Key Responsibilities: Analyse customer journeys, engagement patterns, and conversion funnels to identify opportunities for UX and performance improvement Support development of personalisation and recommendation engines Optimise paid traffic performance across channels like Google Ads and Shopping Deliver insights that enhance retention, loyalty, and repeat purchase behaviour Perform deep-dive analysis using large datasets (customer, product, marketing, transactional) Contribute to the creation of a Single Customer View across brands Collaborate with tech teams to ensure clean data More ❯

hands-on analytics role focused on driving smarter decision-making across marketing, product, and customer experience teams. You'll work closely with stakeholders to uncover behavioural trends, improve digital performance, and develop data-led strategies that support business growth. Key Responsibilities: Analyse customer journeys, engagement patterns, and conversion funnels to identify opportunities for UX and performance improvement Support development of personalisation and recommendation engines Optimise paid traffic performance across channels like Google Ads and Shopping Deliver insights that enhance retention, loyalty, and repeat purchase behaviour Perform deep-dive analysis using large datasets (customer, product, marketing, transactional) Contribute to the creation of a Single Customer View across brands Collaborate with tech teams to ensure clean data More ❯

product built/shipped. Ensure equipment compliance with safety regulations/standards. Establish and execute action items to support business plan goals. Provide project progress reports to management. Administer performance reviews and set performance improvement requirements. Identify training requirements, obtain budget approval, and coordinate training. Support 5S activities. It is essential that associates be on-site in More ❯

align with client and business objectives. This goes beyond tactical problem-solving and includes anticipating future needs and trends. Resilience : The ability to maintain a positive attitude and effective performance under pressure, managing competing priorities and unexpected setbacks. This is particularly relevant in a consulting environment with tight deadlines and demanding clients. Proven experience leading multiple End to End … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

operation of the e-commerce platform, optimising the customer experience, and maximizing revenue through various digital channels. Covering Website and Platform Management, Product Management, Customer Experience Management, Analytics and Performance Monitoring. Key Responsibilities Assist in developing and implementing e-commerce strategies aligned with company goals Develop and deliver detailed project plans, including timelines, deliverables, and resource allocation for the … Excellent communication and a collaborative approach to stakeholder management, both internally and externally Strong analytical skills to analyse e-commerce data and metrics to identify opportunities for growth and improvement and drive decision making A customer-focused approach, with the ability to resolve online enquiries and issues effectively Strong organisational skills with the ability to manage multiple projects A … and Wellbeing Initiatives Employee offers and discounts from various retailers Free car parking on site Blended/hybrid working available Unipart - Who are we? Unipart is a supply chain performance improvement partner. We design, make, move and improve components in our customers' supply chains, keeping their operations and assets moving and working better for longer. Through our commitment More ❯