4 of 4 Performance Management Jobs in Abingdon

efficiency in handling IT support requests and incidents. Manage Service Desk Team: Lead, mentor, and provide guidance to the service desk staff, ensuring high performance and professional development. Incident Management: Ensure timely resolution of incidents and service requests by implementing effective ticketing systems and tracking solutions. Monitor Service … satisfaction. Client and Stakeholder Communication: Maintain regular communication with internal stakeholders, providing updates on major incidents and service improvements. Continuous Improvement: Analyze service desk performance data and identify opportunities for process improvements and automation. Vendor Management: Manage relationships with external vendors for IT tools, software, and services, ensuring … obligations. Escalation Handling: Manage escalations from end-users and ensure that complex or high-priority issues are resolved effectively and quickly. Training and Knowledge Management: Oversee the creation and maintenance of knowledge base articles, user guides, and training materials for service desk staff and end-users. Experience Required for More ❯

to identify and attract exceptional candidates Develop and implement effective onboarding and integration programs to ensure new employees are set up for success Drive performance management processes, including goal setting, feedback, and development planning Provide guidance and support on employee relations matters, ensuring fair and consistent application of … a People/HR Business Partner, preferably in a technology or high-growth environment Strong knowledge of HR best practices, employment law, and talent management principles Ability to build strong relationships and influence stakeholders at all levels. £70-80,000 (depending on experience) 25 days annual leave, death in More ❯

talent. Lead talent acquisition efforts, collaborating with hiring managers to attract exceptional candidates. Develop and implement onboarding programs to ensure new employees' success. Drive performance management processes, including goal setting and feedback. Guide employee relations, ensuring fair application of policies. Identify learning needs and facilitate or procure development More ❯

and ensure proper equipment shipment and installation. Installation: Conduct scope discussions, hold regular meetings, coordinate staffing, and manage site testing and technical issues. Project Management: Develop schedules, monitor impacts, report margins, manage change orders, and ensure final customer acceptance. Other Functions: Coordinate commissioning, provide training, support regional personnel, respond … troubleshooting, testing per NETA/NICET. Certificates: NETA/NICET Level 2 or 3 preferred. Supervisory Responsibilities: Supervise multiple employees, including hiring, training, and performance management. Physical Demands: Ability to move objects, stand, walk, sit, and perform visual tasks as specified. Benefits: Medical, dental, vision, FSA, 401k, life & disability More ❯