IT services. Ready to lead a team that makes a real difference in how our customers experience technology? Apply today and lets start the conversation. Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLAs and maintaining high standards of service delivery. Team Management … enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer complaints effectively, ensuring timely resolution and maintaining customer satisfaction. Upstream Reporting: Provide regular reports to directors on service performance, team activities, and any issues that need … to be addressed. System Maintenance and Upgrades: Oversee regular system checks, updates, and maintenance to ensure optimal performance and security compliance. Project Management: Lead and manage IT projects, including system upgrades, migrations, and new implementations. Ensure projects are completed on time and within budget. Stakeholder Engagement: Collaborate with stakeholders to understand their needs and provide expert guidance on More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
NHS
ideal candidate will have strong analytical capabilities, along with the ability to effectively communicate and present complex information to a range of different stakeholders. The post holder will have management responsibility for 3-4 analysts within the Business Intelligence team, helping to support their development, and manage priorities and workload. The postholder will need to be able to work … our innovative hospitals. Job responsibilities Divisional Managers are responsible for the development, preparation and maintenance of high quality and timely information and analytical reports to support the Divisions in performancemanagement, clinical and operational processes. This will involve ensuring a high level of analysis, interpretation, synthesis and presentation of information reports to ensure stakeholders are advised of any … To lead, together with the other BI Managers, the teams staff to ensure they are well motivated work effectively and achieve their personal and team objectives. This includes line management HR functions, recruitment functions and ensuring staff are developed and appraised each year. Understand and interpret complex concepts and respond appropriately to tight deadlines. This entails the analysis, investigation More ❯
top-level goals and Delivery Segment business growth. Apart of working closely with Intellias LT on shaping delivery strategy, a set of responsibilities includes supervising a large engineering organization, performancemanagement, financial management, contribution to sales, presales as well as account growth. The role will report to C-level (Chief Delivery Officer). Responsibilities: Lead Delivery Organization … a well-established software outsourcing company (3000+ employees) Experience in managing an engineering organization of 700+ people, with a proven record of results and achievements Strong program and portfolio management skills, Agile project management Deep level of expertise with modern SW engineering technology, best practices and trends; past experience working in a role of solution architect or similar … is an advantage In-depth understanding of Digital business as well as it's IT landscape and trends Visionary mindset, combining entrepreneurial skills with core management and leadership presence Profound experience with strategic planning and execution "Getting things done" attitude, proactivity and assertiveness in achieving the goals; ready for an extra mile Profound understanding of large IT outsourcing company More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Northrop Grumman Corp. (AU)
This role is responsible for their overall direction, coordination, implementation, execution, control and completion - ensuring consistency with NGUK strategy, standards, policies and processes. Utilising knowledge and experience of project management processes, act as the dynamic primary point of contact for internal and external stakeholders, understanding the need to act with a sense of urgency to meet customer needs. You … will also support the internal administration of the Project Management Office (PMO), helping ensure smooth governance, documentation and reporting processes. Your Benefits: Flexible working schedules - we offer flexible and hybrid working arrangements. Talk to us at the application stage about any scheduling preferences you may have. Flexible Benefits Package - choose which NGUKL benefits you want to satisfy your personal … Benefits provided for you are Healthcare, Dental, Life Assurance and Pension. Benefits you can flex include Critical Illness Cover, Health Cash Plan, and Health Assessments. Employee Incentive Programme - exceptional performance is recognized through our annual incentive programme which is awarded to top performers who excel Career Development - opportunity for ongoing professional development and career growth opportunities Your Responsibilities: Consultancy More ❯
deploying IBM Power i hardware, operating systems and applications across CSI’s Power i client base. Ensuring that CSI continue to provide excellence in Power i systems support and management to our clients. Collaboration with members of the PMO team is vital to ensure deliverables are on time, on budget and of the highest quality. Key Accountabilities Configuration of … completed professionally and in a timely fashion; Represent changes at the CAB; Ensure technical documentation is kept up to date. Skills and Experience: Required - IBM i OS, BRMS, Work Management, PerformanceManagement Previous experience in a senior technical role primarily focussed on Power i Previous experience in a service provider or managed services environment Demonstrable high level … technical capability on Power i. Demonstrable experience of working in a complex enterprise-level Power i environment Preferred – SQL, CL, iDR, SSL, Key Management, Power VM and IBM Storage, Halcyon Highly Advantageous – Mimix Certification Skill in solving technically challenging problems involving Power i based application and hardware issues. Excellent documentation skills and attention to detail, must be able to More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
re partnering with a fast-growing, high-impact consultancy delivering advanced planning, modelling, and digital transformation solutions to Tier 1 financial institutions. As they continue to scale their Enterprise PerformanceManagement (EPM) capabilities, they’re looking for a Solutions Architect with deep Anaplan expertise to lead the design and delivery of strategic programmes across global banking and financial … support junior consultants as the EPM function scales What We’re Looking For Proven experience delivering Anaplan-based solutions in enterprise environments Deep understanding of financial planning, modelling, and performancemanagement Background in financial services (banking, capital markets, insurance, or asset management) Strong stakeholder and client-facing skills — ability to engage business, technology, and executive teams Anaplan More ❯