2 of 2 Performance Management Jobs in Derby

week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and … leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any … for assets, PPM schedules, reactive jobs, and documentation. Manage subcontractors including booking in works, uploading paperwork, ensuring RAMs are correct and in place. Line management of the Helpdesk Team, including objective setting, performance management and development. Monitoring the Facilities Helpdesk email inbox. Raising purchasing orders and placing More ❯

including helping services to make better use of the technology. Experience Significant experience in a diverse range of ICT disciplines including strategic and customer management in a large complex organisation Significant experience in the successful design, development and implementation of ICT systems within a complex operating environment. Experience of … and government Experience of effectively advising stakeholders on a broad range of ICT issues relating to service areas Business planning, objective setting and embedding performance management frameworks Experience of leading customer relationship management functions which deliver organisational change in a large multidisciplinary organisation Significant experience of leading More ❯