6 of 6 Performance Management Jobs in Derbyshire

with key stakeholders and suppliers. Key Responsibilities: Leadership: Develop and manage technical strategies, ensuring IT services meet both operational and strategic demands. Service Desk Management: Lead an effective IT Operations Service and Service Desk. Performance Management: Develop and manage KPIs, SLAs, and other service management reporting … ensuring team performance aligns with these agreements. Quality Assurance: Ensure departmental processes for IT service desk queries are effective and approve any necessary policy or process changes. Data Analysis: Analyse service delivery data to assess performance against standards, KPIs, or objectives. Corrective Actions: Initiate and lead corrective actions … to align performance with expectations. Change Control: Ensure robust technical Change Control processes complement other governance functions. Infrastructure Optimization: Ensure applications and technical infrastructure are optimized for business continuity and growth, including data archiving, system lifecycle management, and preventative maintenance. Security Management: Configure systems and infrastructure to More ❯

with key stakeholders and suppliers. Key Responsibilities: Leadership: Develop and manage technical strategies, ensuring IT services meet both operational and strategic demands. Service Desk Management: Lead an effective IT Operations Service and Service Desk. Performance Management: Develop and manage KPIs, SLAs, and other service management reporting … ensuring team performance aligns with these agreements. Quality Assurance: Ensure departmental processes for IT service desk queries are effective and approve any necessary policy or process changes. Data Analysis: Analyse service delivery data to assess performance against standards, KPIs, or objectives. Corrective Actions: Initiate and lead corrective actions … to align performance with expectations. Change Control: Ensure robust technical Change Control processes complement other governance functions. Infrastructure Optimization: Ensure applications and technical infrastructure are optimized for business continuity and growth, including data archiving, system lifecycle management, and preventative maintenance. Security Management: Configure systems and infrastructure to More ❯

rare and exciting opportunity for someone with a strong operational background and leadership potential. Main duties of the job Lead day-to-day operational management to ensure seamless service delivery. Assume ownership of IT systems, digital processes, and data reporting (e.g., SystmOne, NHS Mail, Raidar). Manage HR functions … in Derby with a growing list of over 12,000 patients. We deliver a full range of NHS primary care services, including chronic disease management, minor surgery, sexual health, and advanced clinics. Rated GOOD by the CQC, we are known for our innovation, high QOF scores, and commitment to … term leadership development. Oversee all IT systems, digital tools, and data reporting to support operations and performance. Lead on HR functions including recruitment, induction, performance management, and training. Maintain and improve Health & Safety standards and regulatory compliance. Coordinate patient communications, manage complaints and feedback professionally. Ensure CQC, Information More ❯

week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and … leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any … for assets, PPM schedules, reactive jobs, and documentation. Manage subcontractors including booking in works, uploading paperwork, ensuring RAMs are correct and in place. Line management of the Helpdesk Team, including objective setting, performance management and development. Monitoring the Facilities Helpdesk email inbox. Raising purchasing orders and placing More ❯

week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and … leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any … for assets, PPM schedules, reactive jobs, and documentation. Manage subcontractors including booking in works, uploading paperwork, ensuring RAMs are correct and in place. Line management of the Helpdesk Team, including objective setting, performance management and development. Monitoring the Facilities Helpdesk email inbox. Raising purchasing orders and placing More ❯

including helping services to make better use of the technology. Experience Significant experience in a diverse range of ICT disciplines including strategic and customer management in a large complex organisation Significant experience in the successful design, development and implementation of ICT systems within a complex operating environment. Experience of … and government Experience of effectively advising stakeholders on a broad range of ICT issues relating to service areas Business planning, objective setting and embedding performance management frameworks Experience of leading customer relationship management functions which deliver organisational change in a large multidisciplinary organisation Significant experience of leading More ❯