2 of 2 Performance Management Jobs in Devon

What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and … and willing to do so on occasion. In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performance management, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performance More ❯

+ Benefits | Zachary Daniels are excited to be partnering with a high growth national retailer. The Senior Data Analyst, will provide crucial insights across the Supply Chain network, driving performance improvements, optimising processes, and supporting data-driven decision-making at all levels. This is an office-based role with some travel to operational sites. The Role Analyse large datasets … and manage interactive reports and dashboards using Power BI, tailored to different departments. Work closely with operational teams to recommend improvements and solutions based on data analysis. Develop key performance indicators (KPIs) and metrics to track and improve business outcomes. Continuously optimize data collection and analysis processes for greater efficiency and data accuracy. About You Strong track record in … services Advanced skills in Excel, SQL, and Power BI Python knowledge for simulation and modelling purposes Experience working with data warehouses, IT platforms, and enterprise reporting tools Excellent stakeholder management and presentation skills Strong attention to detail, with a proactive mindset and commitment to continuous improvement Ability to translate complex datasets into commercial insight and action Comfortable managing high More ❯