2 of 2 Performance Management Jobs in Ely

business, ensuring the delivery of secure, resilient and customer-focused IT services that support organisational priorities. The role combines people leadership, service performance management and strategic input Client Details This organisation operates within the public sector and is committed to providing essential services to its community. … their role. Description Act as the primary operational interface between IT and the business, owning escalations and service issues Monitor and manage IT service performance against KPIs and SLAs, driving continuous improvement Lead service transition and transformation activities, ensuring continuity and adoption of best practice Oversee IT procurement, supplier ...

business, ensuring the delivery of secure, resilient and customer-focused IT services that support organisational priorities. The role combines people leadership, service performance management and strategic input Client Details This organisation operates within the public sector and is committed to providing essential services to its community. … their role. Description Act as the primary operational interface between IT and the business, owning escalations and service issues Monitor and manage IT service performance against KPIs and SLAs, driving continuous improvement Lead service transition and transformation activities, ensuring continuity and adoption of best practice Oversee IT procurement, supplier ...