1 Performance Management Jobs in Northamptonshire

to agreed service levels, compliance requirements in line with business needs. Supports shift left initiative – providing supporting documentation for L1 services Provides proactive problem management and engages in continuous improvement. Manages 3rd party warranty contracts and relationships for all end user IT equipment ensuring all incidents be logged with … Directory Services, Group Policy Manager, Enterprise printing and Enterprise Telephony Corporate Security Administration Obligations including AV, VPN, Rapid 7 Vulnerability Mgmt. Mobile device Technologies, Management and encryption, Mobile Iron DESIRABLE ITIL SCRUM RELEVANT CAREER HISTORY/EXPERIENCE NECESSARY TO FULFILL THE JOB ROLE MINIMUM Hands on exposure and responsibility … infrastructure. Demonstrable experience with enterprise class software solutions. DESIRABLE Relevant and most recent professional IT certification is desirable, though not critical. COMPETENCIES (RELATING TO PERFORMANCE MANAGEMENT SCHEME COMPETENCY MODEL) Customer Obsession : With an intense focus on our customers, we will do what is in our power to establish more »