1 to 25 of 39 Performance Management Jobs in the East Midlands

to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to … day operations of all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track KPIs, and enhance service quality. Resource & Financial Management: Optimise staffing, budgeting, and cost control while maintaining high service standards. Risk & Compliance: Identify and mitigate risks, ensuring business continuity and regulatory compliance. Customer & Stakeholder Engagement … Lead the Service Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive More ❯

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Vendor Relationship Manager About This Role This is an exciting opportunity for you to join Capital One’s UK Supplier Management Office (SMO). Our Supplier Management Office is responsible for the management of the end-to-end Third Party life cycle for Capital One in the UK … relationships within our Operations and Marketing functions What You’ll Do Leadership of team Lead a small team to set the Category up for success through effective objective setting & performance management. Coach your team to be successful Supplier/Vendor Managers, delivering on the Third Party Management Policy requirements and ultimately to deliver ongoing value for the business … relationship between Capital One and the assigned third parties, to ensure a stable and effective supply chain. You’ll be expected to oversee, manage and report on the risk, performance and service delivered by your assigned supply chain Work closely with your internal business customers to understand issues, continuous improvement suggestions, new work requirements etc. This will allow you More ❯

our team within Vistry South East Midlands, at our Leicester office. As our Head of Development, you will lead our established development team, overseeing town planning, estimating and development management up to site commencement.We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific … Registered Providers and PRS Operators on partnership contracts to deliver S106 and additionality Strong mathematic and IT ability Ability to assess and analyse information In depth understanding of budget management Excellent negotiation and networking skills A pragmatic approach to problem solving Has the ability to identify and manage risk, gathering and considering all the facts, including factors not directly … linked to immediate work but which may impact development and wider business Ability to follow and lead change management programmes Firm commitment to accountability, performance management, target setting and monitoring Is a dynamic and inspirational leader, able to articulate a vision that creates excitement, enthusiasm and commitment from others Excellent communication skills Able to get buy-in More ❯

translate client requirements, issues, and escalations within the organisation to ensure clear communication and effective resolution. Operational Reviews: Conduct thorough monthly, quarterly, and annual reviews with clients to discuss performance and identify areas for improvement. Cross-Functional Collaboration: Work closely with cross-functional teams to pinpoint and implement enhancements for both operational and client efficiency. Performance Management: Oversee service and agreement performance, ensuring alignment with client expectations and contractual obligations. Information Security Compliance: Adhere to the company’s Information Security Management System (ISMS) and all related policies to maintain high standards of information security. Qualifications, Knowledge, and Experience: Demonstrable experience in senior-level communication and stakeholder management. Commercial experience in managing contractual requirements and … ensuring adherence to commitments. ITIL certification. Experience with SDI or ISO20001 accreditation. Knowledge of AGILE project management methodologies. Why Join Us? As a Service Delivery Manager, you will play a pivotal role in shaping the client experience and driving operational excellence. You will have the opportunity to work in a dynamic environment, collaborate with talented professionals, and make a More ❯

us. We strive for constant collaboration, no matter where we are in the world Role Summary: The Sales Director will take ownership of the sales strategy, execution, and team management, focusing on both short-term growth and long-term market expansion. You will lead the charge in driving revenue by building strong relationships with key decisionmakers, developing sales plans … as we continue to scale our product offering. Job Responsibilities: Strategic Sales Leadership: Develop and implement comprehensive sales strategies to achieve company revenue targets and expand market presence. Team Management: Build, mentor, and lead a high-performing sales team, fostering a culture of excellence and continuous improvement. Market Expansion: Identify and pursue new business opportunities, partnerships, and markets to … drive growth. Client Relationship Management: Establish and maintain strong relationships with key clients, stakeholders, and industry partners. Performance Analysis: Monitor sales metrics and KPIs, providing regular reports to the executive team and adjusting strategies as needed. Collaboration: Work closely with marketing, product development, and customer support teams to ensure alignment and optimize the customer experience. Knowledge/Experience More ❯

and push technological boundaries, always aiming to support your team's growth and success. What you’ll be doing: Lead a team of Principal, Senior, and Software Engineers, managing performance and development to ensure excellent service to our clients. Design and implement features for external clients. Handle implementation across areas such as gameplay, AI, UI, Multiplayer, and Core Tech. … our clients' development processes. What we need from you: Significant experience in game development. Experience mentoring and coaching team members. Supportive of HR initiatives like development discussions, recruitment, and performance management. Attention to detail with the ability to interpret and follow directions. Strong technical skills and timely completion of tasks. Excellent communication skills, capable of articulating concepts and accepting More ❯

businesses across the globe. The primary purpose of this role is to drive the strategic direction and operational excellence of pricing, margin optimization, and analytics within the Product & Supplier Management (P&SM) function across the EMEA region. You’ll be leading multiple teams across pricing and margin optimisation, and analytics, building on an ethos of high performance, and … and the broader EMEA as well as group matrix organization, the role directs and executes pricing strategy, leads ongoing margin optimisation and develops marketing leading analytics as well as performance management. This includes strengthening our capabilities, improving forecasting accuracy, developing a culture of high-quality performance management, and providing strategic insights to senior leadership. The role will … you will be doing: Leading and developing the function and teams accountable for pricing and margin optimization. Leading and developing the function and teams accountable for analytics, insight and performance management across the EMEA P&SM function, including dimensions of Products, Suppliers and Margin. Represent the EMEA region within the Group level pricing community of practise, including assuming More ❯

on executing the 5-year plan. This visionary leader should have a deep understanding of the transport and mobility sector, capable of defining and executing strategies that improve business performance and customer experience. The successful candidate will lead cross-functional teams, collaborate with key stakeholders, and manage multiple projects to optimize operational efficiency and growth. Day-to-Day Responsibilities … and its customers; develop disruptive commercial models aligned with customer value. Stakeholder Engagement: Build relationships with internal and external stakeholders, including suppliers, partners, and regulators; communicate strategic vision effectively. Performance Management: Establish KPIs, monitor progress, and use data-driven insights for decision-making and strategy adjustments. Project Management: Oversee multiple projects from conception to execution, ensuring alignment … can drive positive change, demonstrate passion, and have a hunger to learn and grow. Ideal candidates will possess: Strategic thinking and creative problem-solving skills Excellent leadership and team management abilities Ability to thrive in a fast-paced environment Understanding of retail operations and customer experience strategies Qualifications in Business Administration, Marketing, or related fields Proven experience in strategy More ❯

top-level goals and Delivery Segment business growth. Apart of working closely with Intellias LT on shaping delivery strategy, a set of responsibilities includes supervising a large engineering organization, performance management, financial management, contribution to sales, presales as well as account growth. The role will report to C-level (Chief Delivery Officer). Responsibilities: Lead Delivery Organization … a well-established software outsourcing company (3000+ employees) Experience in managing an engineering organization of 700+ people, with a proven record of results and achievements Strong program and portfolio management skills, Agile project management Deep level of expertise with modern SW engineering technology, best practices and trends; past experience working in a role of solution architect or similar … is an advantage In-depth understanding of Digital business as well as it's IT landscape and trends Visionary mindset, combining entrepreneurial skills with core management and leadership presence Profound experience with strategic planning and execution "Getting things done" attitude, proactivity and assertiveness in achieving the goals; ready for an extra mile Profound understanding of large IT outsourcing company More ❯

top-level goals and Delivery Segment business growth. Apart of working closely with Intellias LT on shaping delivery strategy, a set of responsibilities includes supervising a large engineering organization, performance management, financial management, contribution to sales, presales as well as account growth. The role will report to C-level (Chief Delivery Officer). Responsibilities: Lead Delivery Organization … a well-established software outsourcing company (3000+ employees) Experience in managing an engineering organization of 700+ people, with a proven record of results and achievements Strong program and portfolio management skills, Agile project management Deep level of expertise with modern SW engineering technology, best practices and trends; past experience working in a role of solution architect or similar … is an advantage In-depth understanding of Digital business as well as it's IT landscape and trends Visionary mindset, combining entrepreneurial skills with core management and leadership presence Profound experience with strategic planning and execution "Getting things done" attitude, proactivity and assertiveness in achieving the goals; ready for an extra mile Profound understanding of large IT outsourcing company More ❯

top-level goals and Delivery Segment business growth. Apart of working closely with Intellias LT on shaping delivery strategy, a set of responsibilities includes supervising a large engineering organization, performance management, financial management, contribution to sales, presales as well as account growth. The role will report to C-level (Chief Delivery Officer). Responsibilities: Lead Delivery Organization … a well-established software outsourcing company (3000+ employees) Experience in managing an engineering organization of 700+ people, with a proven record of results and achievements Strong program and portfolio management skills, Agile project management Deep level of expertise with modern SW engineering technology, best practices and trends; past experience working in a role of solution architect or similar … is an advantage In-depth understanding of Digital business as well as it's IT landscape and trends Visionary mindset, combining entrepreneurial skills with core management and leadership presence Profound experience with strategic planning and execution "Getting things done" attitude, proactivity and assertiveness in achieving the goals; ready for an extra mile Profound understanding of large IT outsourcing company More ❯

the SDR team with plans to hire 5 SDR’s over the next 3 months to push company wide strategic growth. Key skills include: ·New business sales development ·Account Management and client retention ·Stakeholder management ·Team Leadership ·Sales Strategy ·Coaching and Mentoring The role at a glance: ·You will play a pivotal role as a seasoned SDR Manager … or Sales Team Leader to oversee a small team of sales reps to focus on driving sales pipeline growth, managing teams performance, and ensure KPI targets are consistently achieved ·This will be done by delivering on outbound and inbound growth initiative goals, whilst managing, coaching, and developing a small team of 5 SDRs including performance management responsibilities More ❯

months in which to drive the company's vision of operational and strategic growth across all it's divisions. Key skills include: New business sales development Account Management and client retention Stakeholder management Team Leadership Sales Strategy Coaching and Mentoring The role at a glance: You will play a pivotal role as a seasoned SDR Manager or Sales … Team Leader to oversee a small team of sales reps to focus on driving sales pipeline growth, managing teams performance, and ensure KPI targets are consistently achieved This will be done by delivering on outbound and inbound growth initiative goals, whilst managing, coaching, and developing a small team of 5 x SDRs including performance management responsibilities This More ❯

further build out and invest in operations, data, and reward. Summary of the role and key responsibilities: This role has a technical focus, responsible for HRIS & Payroll system implementation, management of all other HR systems related to data (covering approximately 1100 employees), system renewals, and budgeting. Continuous improvement of existing and new technologies to enhance people performance, efficiencies … Experience) by pulling data from various systems into Power BI. Managing the HR Operations team to deliver excellent employee experience throughout the employment lifecycle. Data analysis, KPI development, and performance management of the Operations team. Ensuring compliance, managing contracts, policies, and related processes. Workforce planning, headcount, budget management, and forecasting. Managing internal and external audits. How to More ❯

support our team, work closely with the GP partners and clinical staff, and take responsibility for key areas including: Day-to-day operations and service delivery HR and staff management CQC and regulatory compliance Complaints and patient experience IT systems and practice infrastructure Collaboration with PCN and local health partners About us We are a friendly, small, rural dispensingpractice … a list size of around 3600 patients. Weare proud of our supportive team, are patient-focused, and well-regarded withinour local community. CQC rating is Good. Job responsibilities Operational Management Oversee the day-to-day running of the practice. Ensure the delivery of high-quality patient services in line with NHS standards. Maintain and improve administrative systems and processes. … ensure the dispensary runs smoothly, and medication is dispensed in a professional and timely way. Process bills, manage day to day banking and upload accounts information. People and HR Management Oversee line management of all staff. Oversee recruitment, induction, training, appraisals, and performance management. Foster a positive and collaborative team culture. Manage rotas, leave, and staff cover More ❯

This position requires a visionary leader with a deep understanding of the landscape within the transport and mobility sector, capable of defining and executing strategies that will enhance business performance and customer experience. The successful candidate will lead cross-functional teams, collaborate with key stakeholders, and manage multiple projects to optimise operational efficiency and growth. Day-to-Day Responsibilities … and benefits. Stakeholder Engagement: Build strong relationships with internal and external stakeholders, including suppliers, partners, and regulatory bodies. Communicate strategic vision and direction effectively to stakeholders at all levels. Performance Management: Establish key performance indicators (KPIs) to measure the effectiveness of strategic initiatives and ensure timely reporting on progress. Utilize data-driven insights to make informed decisions … and adjust strategies as necessary. Project Management: Oversee multiple projects from concept to execution, ensuring alignment with overall business strategy and objectives. Allocate resources effectively and manage budgets for strategy-related projects. Who Are We Looking For We look for big thinkers. People who can drive positive change, step up and show what's next - people with passion, can More ❯

experience, process improvements, talent and culture initiatives. As a member of the AutoStore Operations team, The Service & Support VP will lead a multi-country team that support the daily management of the entire Partner Community ensuring that End Customers have a great experience with AutoStore products. Location: Norway, UK, Germany, USA KEY TASKS AND RESPONSIBILITIES: Owns the strategic approach … work to deliver on current needs short and longer term Drafts, implements, and executes policies and procedures to facilitate a quality partner and customer experience for AutoStore products Establishes performance metrics for the department in line with company objectives Establishes service levels and requirements for the department in line with AutoStore's Service Level Agreements with its Partners and … the departments strategy and budget. Identify and drive continuous improvement opportunities to streamline process and improve accuracy and efficiency within operations Recruits, trains and develop departmental supervisory staff, including performance management Oversees the daily workflow of the department. Provides constructive and timely performance evaluations. KEY QUALIFICATIONS: Minimum 10+ years’ experience in customer service or related field, including More ❯

always with the ultimate goal of helping your team succeed and grow. What you’ll be doing: Lead a team of Principal, Senior and Software Engineers, with responsibility for performance management and development ensuring exceptional level of service to our clients Design and implement functionality for the external clients Responsible for implementation in a number of areas including … from you: Extensive track record of commercial experience in game development Prior experience of mentoring and coaching team members Experience of supporting HR initiatives including development discussions, recruitment and performance management Attention to detail with a strong ability to evaluate and comprehend direction Awesome technical insight and a finisher of technical tasks on time A good communicator with More ❯

always with the ultimate goal of helping your team succeed and grow. What you’ll be doing: Lead a team of Principal, Senior and Software Engineers, with responsibility for performance management and development ensuring exceptional level of service to our clients Design and implement functionality for the external clients Responsible for implementation in a number of areas including … from you: Extensive track record of commercial experience in game development Prior experience of mentoring and coaching team members Experience of supporting HR initiatives including development discussions, recruitment and performance management Attention to detail with a strong ability to evaluate and comprehend direction Awesome technical insight and a finisher of technical tasks on time A good communicator with More ❯

full employee lifecycle, ensuring compliance, and supporting senior leadership with strategic HR advice. Reporting directly to the CEO, you’ll play a key role in enhancing employee engagement, driving performance, and helping to embed a strong, inclusive, and high-performing culture. Key Responsibilities Partner with senior leadership to shape and deliver theHR strategy and workforce planning. Lead recruitment efforts … and aligned with best practices by working closely with external HR legal advisers. Maintain accurate HR records and systems, utilising internal digital platforms for documentation and reporting. Lead on performance management processes, including reviews, feedback, and coaching for managers. Champion company culture and employee engagement through effective communication and initiatives. Coach and support line managers in dealing with … a generalist HR role, ideally within a small to mid-sized business. Strong knowledge of UK employment law and HR best practice. Confident in handling employee relations and case management independently. Experience managing recruitment, onboarding, and performance processes. Detail-oriented with excellent organisational skills. Experience using HR and L&D systems. Tech or SaaS sector experience is a More ❯

needs and budgets. Own the appropriate section of the business strategy/programme and ensure that the capabilities and resources necessary to deliver the strategy have been identified. Effective performance management in particular ensure that employees have relevant & appropriate objectives through the Business Plan Deployment Process. Lead and develop the members of your team within and beyond their … respective disciplines, including individual and professional development, training, performance and reward management, HSE and security. Contribute to current and future business strategy/programme requirements and support the budget and load and capacity process. Lead and manage the functional interfaces and to ensure that appropriate reviews take place throughout the engineering lifecycle processes. Lead and drive efficiency through More ❯

program and build a program to meets needs of large diverse customer base in India. Our team is responsible for all aspects of the prime program including customer lifecycle management, plan constructs, trial strategies, pricing, program branding, Prime benefits, member spends and Prime PnL. To this end, we are a multidisciplinary team including product managements, marketing, business development, engineering … support this growth. BASIC QUALIFICATIONS - 7+ years of business intelligence and analytics experience - 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience - Experience with SQL - Experience with ETL - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with R, Python, Weka, SAS, Matlab or other statistical More ❯

Hybrid Working + Travel to Client Sites/Events as Required Up to £65,000 Base DOE (OTE £105k+) Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More... Full-Time – Permanent Values/Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS … years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the … be able to travel frequently to meet clients and attend events across the UK What’s on Offer: Competitive salary up to £65k and salary increases related to our performance management programme Generous uncapped commission scheme (OTE £105k+) Car allowance Hybrid working an option Generous holiday allowance, with an option to buy extra additional days Life cover x4 More ❯

Sales Executive/Solutions Consultant Grantham, Lincolnshire Office - Hybrid Working + Travel to Client Sites/Events as Required Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More... Full-Time – Permanent Values/Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS … years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the … be able to travel frequently to meet clients and attend events across the UK What’s on Offer: • Competitive salary up to £65k and salary increases related to our performance management programme • Hybrid working an option • Generous holiday allowance, with an option to buy extra additional days • Life cover x4 of salary • Enhanced employer pension contributions • 24/ More ❯

of Technical Services will be accountable for the safety, reliability and effectiveness of the Fleet, leading the Fleet Engineering team to maintain and optimise VMI s for optimum vehicle performance, provide technical support to the Service Centres and instigate vehicle modifications to address safety concerns or improve vehicle reliability. The Head of Technical Services will also be required to … set and monitor the Fleet Engineering Standards for the business to ensure legislative compliance, as well as leading a performance management function, ensuring metrics are clear, available to the business and industry bodies in a timely and accurate way. We are seeking a seasoned professional with strong leadership and technical experience to be able to ownership and give … Norton Head of Executive Search (Headhunting, Offer Negotiations, Client Consulting) Emma Barlow Senior Research Associate (Shortlisting, Networking, Research, Search, Longlisting, Interviews, Data & Market Intel) Ralitsa Kuzeva Executive Assistant (Diary Management, Coordination, Candidate Experience). About Ford & Stanley Executive Search: Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million More ❯