1 of 1 Performance Management Jobs in Sutton

Line manage and develop the team leaders, setting clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger delivery discipline. Ensure incident management, problem management, RCAs, post-mortems and improvement actions are owned, tracked and completed. Strengthen operational process adherence, ensuring responsibilities are clear and delegation … clearly communicated. Help shape the team for AI-Ops by identifying practical automation, alerting, triage and remediation opportunities. Requirements Strong people leadership, including coaching, performance management, prioritisation and development of team leads and engineers. Practical experience of SRE, incident management, problem management, post-mortems, RCA quality ...