1 of 1 Performance Measurement Jobs in East Anglia

Management Team Leader to join our high-performing Production Support function. This is a pivotal role responsible for leading a team of Change Coordinators, overseeing workload distribution, ensuring team performance, and supporting continuous improvement. You'll be the first point of escalation, both internally and externally, and play a key role in managing standards, process documentation, and team training. … workflows Manage SLA adherence, job scheduling, and database ownership Deliver continuous improvement initiatives and support internal software evolution Support wider planning and scheduling efforts when needed Ensure quality and performance measurement against KPIs Client Focus First point of escalation for client issues (internal and external) Maintain the highest standards of output quality and data accuracy Attend review meetings … Conduct regular 1:1s, appraisals, and training sessions Monitor and manage team attendance and flexibility to ensure cover at all times Promote a culture of accountability, development, and high performance Finance Ensure accurate and timely Management Information for audit and billing Support the identification of revenue opportunities through process improvements What Were Looking For Proven team leadership capability Logical More ❯