Summary We are seeking a highly analytical and detail-oriented Data Analyst to join our team. This role will be responsible for analysing product performance, customer behaviour, and churn patterns to drive strategic decision-making. The ideal candidate will have strong data manipulation skills, an analytical mindset, and experience … in subscription-based businesses is desirable. Key Responsibilities Analyse key performancemetrics across Digital Rewards Group’s product portfolio to provide actionable insights. Monitor and assess customer churn trends, identifying patterns and opportunities for retention. Develop dashboards, reports, and visualisations to communicate findings effectively to stakeholders. Work closely … Tableau, Power BI, or Looker. Strong knowledge of Excel and Google Sheets. Familiarity with statistical analysis and predictive modelling techniques. Understanding of customer lifecycle metrics and churn analysis. Excellent problem-solving skills and attention to detail. Strong communication skills with the ability to translate data insights into business actions. More ❯
are looking for a passionate and hands-on CRM Manager , with deep expertise in HubSpot , to lead on CRM strategy, data management, automation, and performance reporting. You'll design and implement effective customer journeys across both B2B and B2C audiences, supporting wider sales and marketing objectives. You'll be … email workflows, automation, and reporting tools in HubSpot. Deliver monthly reports with actionable insights to senior leadership. Continuously refine the CRM strategy based on performance metrics. Collaborate with sales and marketing to segment audiences and improve customer journeys. Stay up-to-date with CRM, technology, and healthcare trends to More ❯
are looking for a passionate and hands-on CRM Manager , with deep expertise in HubSpot , to lead on CRM strategy, data management, automation, and performance reporting. You'll design and implement effective customer journeys across both B2B and B2C audiences, supporting wider sales and marketing objectives. You'll be … email workflows, automation, and reporting tools in HubSpot. Deliver monthly reports with actionable insights to senior leadership. Continuously refine the CRM strategy based on performance metrics. Collaborate with sales and marketing to segment audiences and improve customer journeys. Stay up-to-date with CRM, technology, and healthcare trends to More ❯
are looking for a passionate and hands-on CRM Manager , with deep expertise in HubSpot , to lead on CRM strategy, data management, automation, and performance reporting. You’ll design and implement effective customer journeys across both B2B and B2C audiences, supporting wider sales and marketing objectives. You’ll be … email workflows, automation, and reporting tools in HubSpot. Deliver monthly reports with actionable insights to senior leadership. Continuously refine the CRM strategy based on performance metrics. Collaborate with sales and marketing to segment audiences and improve customer journeys. Stay up-to-date with CRM, technology, and healthcare trends to More ❯