2 of 2 Performance Metrics Jobs in Bromley

will deliver business optimisation projects that leverage data analytics and digital technologies. The goal is to reduce administrative burdens on operational teams, improve business performance, and drive growth and profitability. What we can offer you; 25 days of annual leave. Access to our company pension scheme. Discounts on everything … ownership of operational data, maintaining it to the highest standard of accuracy, currency, and real-time availability. Design and implement KPI tracking systems and performance metrics that align with organisational objectives and transformation strategy Partner with operational teams to develop and implement data-driven strategies, creating custom dashboards … that enhance decision-making Design and Implement comprehensive data analytics solutions using Power BI, SQL, and advanced Excel to drive operational excellence and business performance Drive digital transformation initiatives through innovative application of new technologies and optimisation of existing systems Leverage the latest technology and collaborate with our product More ❯

Leadership in EAP Delivery Oversee the EAP Program Coordinator Teams, ensuring streamlined program execution, effective resource management, and adherence to timelines. Define team training, performance tracking, and professional development. Directly manage EAP Program Coordinator team leaders (currently two, with potential growth). Foster a customer-centric approach, equipping coordinators … HCPs), regulatory authorities, and internal teams. Maintain oversight across the service lifecycle to meet agreed Service Level Agreements (SLAs). Address escalations, monitor key performance indicators (KPIs), and implement corrective measures as needed. Lead IT system integration for EAP operations, including order processing, reporting, and automation. Collaborate closely with … enhance coverage and service quality. Monitor partner costs, pricing models, and contract terms to maintain operational efficiency and ensure budgetary alignment for clients. Establish performance metrics with regular reporting on wholesaler service levels, on-time delivery, and issue resolution. Ensure wholesale distribution agreements comply with all regulatory standards More ❯