Dartford, Kent, United Kingdom Hybrid / WFH Options
Electrosonic, Inc
will be doing Service Delivery & Customer Experience Ensure consistent, high-quality delivery of managed and support services across all regions. Own and improve service performancemetrics such as SLA compliance, uptime, issue resolution time, and client satisfaction. Develop a service culture focused on reliability, responsiveness, and continuous improvement. … rates and margin analysis. The role targets 15% annual growth of the service bank, supported by effective commercial strategies, strong team execution, and clear performancemetrics, such as utilisation. Design and launch new service offerings that meet evolving client needs and generate recurring revenue. Work with commercial teams … decision-making, and leadership alignment. Lead and inspire a team of service professionals, including field technicians, support staff, and service managers. Foster a high-performance culture with clear accountability and ongoing professional development. Support workforce planning to ensure adequate resourcing aligned with business demand. Cross-functional Communication and Collaboration More ❯
yet robust environment, with guide rails and frameworks that allows the Digital Engineering Team to rapidly develop applications that align with enterprise standards for performance, security, and cost-efficiency. The architect will collaborate across IT, engineering, and business units to ensure the DDI platform provides essential tools, templates, automation … Perform security assessments and audits, addressing any identified risks and aligning platform use with regulatory requirements. PerformanceOptimization & Cost Management Monitor and optimize DDI platform performance and resource usage, scaling infrastructure to meet citizen development needs. Implement cost management policies and provide guidelines, helping developers use resources efficiently within budget … limits. Use performancemetrics and user feedback to continuously refine DDI architecture and support a user-centered platform experience. Collaboration & Knowledge Transfer Serve as the DDI platform's technical expert, collaborating with business teams to tailor solutions for citizen developers' needs. Train technical support and developer teams on More ❯
and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely completion of preventive maintenance, system upgrades, troubleshooting, and emergency response at all BESS sites. Oversee implementation of standard operating procedures … and ensure compliance with local and national safety regulations. Monitor field performancemetrics, analysing data from monitoring systems to identify trends and drive improvement. Safety & Compliance Ensure all work is conducted in accordance with HSE standards and regulatory requirements. Perform risk assessments and ensure all personnel adhere to … at heights. Maintain records for audits and compliance reporting. Act as the technical liaison for internal stakeholders, project managers, and external clients regarding system performance and field operations. Support customer satisfaction by ensuring service excellence and timely resolution of on-site issues. Training & Development Mentor, coach, and develop field More ❯
Dartford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
organic search rankings and drive qualified traffic. Conduct keyword research, on-page and off-page optimization, and technical SEO audits. Monitor and analyse SEO performancemetrics, preparing detailed reports for clients. Collaborate with content creators, web developers, and designers to optimise website content and improve user experience. Stay … industries. Collaborative and supportive team environment focused on professional growth. Workload-based salary that grows with your ability to take on more work, alongside performance-based incentives. Application Process: Interested candidates are encouraged to submit their CV along with a cover letter outlining their relevant experience and achievements in More ❯
operations, and product functions. Strong client-facing experience with the ability to coach and lead agile and DevOps transformations. Ability to define and track performancemetrics (OKRs/KPIs), and implement product-focused operating models. Deep knowledge of cloud-native technologies, DevSecOps, CI/CD pipelines, SRE practices More ❯
within the DDI platform. Establish and maintain automated compliance checks. Perform security assessments and audits. Optimisation and Cost Management Implement cost management procedures. Use performancemetrics for user feedback for continuous improvement. Collaboration and Knowledge Sharing Serve as the DDI platform technical expert. Train technical support and developer More ❯
Dartford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
the product launch phase. Key Responsibilities Conduct legal market research and sort and approve structured data from data pipelines and APIs Analyse law firm performancemetrics, lawyer movements, deal activity, and practice area trends Support the development of AI-assisted ranking systems and other AI generated features through More ❯
Dartford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
social media tools). Strong track record in supporting change initiatives, ideally alongside a Change Manager or Transformation Lead. Familiarity with digital operations and performancemetrics is an advantage. If you are interested in hearing more, please send a copy of your CV to [emailprotected] or apply below More ❯
reactive callout rota, team recruitment, training, and competency. Work with internal teams to ensure all staff posses the correct tools and equipment Measure maintenance performancemetrics and take actions to improve Produce maintenance plans Schedule resources, safely managing work control, and reporting on completed work Ensure compliance with More ❯
Dartford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
including definition of target market and personas, messaging, buyer’s journey, content map, global events/field marketing strategy, digital media planning, timelines, and performance metrics. Cross-Functional Collaboration: Collaborate with internal teams, including product marketing, demand generation (content and digital marketing), design, sales operations and sales to design … against quarterly goals and KPIs for the campaigns based on historical or projected results and report out weekly/monthly/quarterly on actual performance and revenue impact. Content Development: Work closely with content teams to create compelling and impactful campaign materials, ensuring consistent messaging across all channels. Project … as Pardot, Marketo, Salesforce, Demandbase, etc. Strong analytical skills with a bias towards data-driven decision making. Strong understanding of marketing and sales funnel metrics and how to deliver impact. Excellent interpersonal and communications skills. Excellent project management and organizational abilities. Familiarity with global market trends and cultural nuances. More ❯