4 of 4 Performance Metrics Jobs in Kent

receive top-notch support. What you’ll do: Lead and motivate the service desk team Manage SLAs and maintain contractual requirements Build strong client relationships and identify opportunities Track performance metrics and drive continuous improvement What we’re looking for: Strong leadership and communication skills Problem-solving and customer service expertise Ability to work with data to improve More ❯

and up-to-date customer data. Develop and implement CRM strategies to improve customer retention and loyalty. Segment customer data to create personalized marketing campaigns. Monitor and analyse CRM performance metrics to identify trends and opportunities. Collaborate with sales and marketing teams to align CRM initiatives with business goals. Skills & Experience Proven experience as a CRM Manager or More ❯

accountability. Experience building or formalising a project function. The Rewards £60,000 salary Quarterly bonus (up to 5% of salary) Annual bonus (up to 10% of salary) Clear, achievable performance metrics tied to delivery, profitability, and revenue. Leadership development and mentoring. Opportunity to play a key role in the company’s strategic growth. If you are ready to More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯