4 of 4 Performance Metrics Jobs in Kent

/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First ...

pricing to maintain market leadership. Collaboration & Reporting Work closely with internal recruitment consultants to align client needs with candidate delivery. Prepare sales forecasts, performance metrics, and regular reports for senior leadership. Skills & Experience Required: Essential: Proven track record in B2B sales or business development (ideally in recruitment, staffing ...

improve operational efficiency.· Own and manage the IT Capex budget, ensuring effective resource allocation across initiatives.· Track spend, monitor project financials, and report budget performance to senior leadership.· Establish and optimise 1st and 2nd line support processes to ensure timely issue resolution.· Embed best practices for incident, request … projects, ensuring they are on time and within budget.· Manage risks, resources, and timelines using appropriate project management approaches.· Monitor service and support performance metrics to assess effectiveness.· Drive continuous improvement through data-led insights and process optimisation. Profile Proven experience in IT project delivery across enterprise wide ...

Part of the Technology and Transformation Analytics team, the Data Analyst is an insightful and impactful role at Migrant Help. You will lead contract performance reporting and support the development and dissemination of management information, collaborating with stakeholders to understand business needs and drive data-informed decision-making. … exciting role that makes a difference, we’d love to hear from you! Key responsibilities of our Data Analyst: Design, build and maintain key performance indicators and management reports, delivering weekly and monthly insights, while ensuring accurate integration into strategic reporting cycles. Develop scalable Power BI dashboards and data ...