1 of 1 Performance Metrics Jobs in Haslemere

Working within a collaborative and forward-thinking business, you'll benefit from a clear progression path toward IT Service Management, with exposure to service performance, reporting and continuous improvement initiatives from day one. As a true leader in their field, youll benefit from working with genuinely cutting-edge technology … technical issues across client environments Mentor and develop junior analysts through coaching, training and regular 1-2-1s Drive service improvements by analysing performance metrics and identifying trends Maintain high-quality documentation across tickets, knowledge base and processes Deliver a proactive, customer-first approach, ensuring consistently high ...