CRM & Web Specialist (Mid-Level)
Hounslow, London, United Kingdom
BYD Europe
that nurture leads, engage customers, and support retention goals. Develop and optimise automated journeys and triggered communications based on customer lifecycle and behaviour. Track, analyse, and report on CRM performance metrics (open rates, CTR, conversions), identifying opportunities to enhance engagement. Collaborate with internal stakeholders to align CRM activity with broader marketing and business objectives. Website Management Own and … optimise web pages through the CMS, implementing SEO and UX best practices. Coordinate with designers, copywriters, and developers to brief and publish new web content. Monitor site analytics and performance, providing insights and recommendations to improve traffic and conversion rates. Ensure all website activity aligns with marketing campaigns, promotions, and lead-generation initiatives. Campaign & Cross-Channel Support Support the … landing pages and ensure CRM integrations support campaign tracking and lead capture. Maintain brand consistency and tone of voice across CRM, web, and digital channels. Reporting & Insights Produce regular performance reports on CRM and website metrics, highlighting trends and actionable insights. Work with analytics teams or tools (e.g., Google Analytics, Tag Manager, or CRM dashboards) to drive continuous More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: