with end-users, application owners, and platform teams to triage and resolve incidents effectively. Reporting & Analysis Assist in the development of reporting dashboards and performancemetrics, including SLAs and system uptime. Leverage tools such as Excel and Power BI to analyse trends, drive data-driven insights, and suggest … process optimisation and operational efficiency. Define challenges, gather requirements, analyse potential solutions, and help implement enhancements. Deliver smaller-scale improvement initiatives to increase service performance and stability. Documentation & Training Create and maintain internal training materials and documentation for operational procedures. Contribute to a shared knowledge base to ensure consistent … business functions and IT. Vendor Management Maintain strong working relationships with third-party vendors. Conduct monthly service reviews and support escalation processes. Monitor vendor performance against SLAs and hold suppliers accountable for service quality. Ideal Candidate Profile Essential Skills & Experience 23 years' experience in enterprise IT support across applications More ❯
opportunities Analytics & reporting Use data analytics tools (Google Analytics, Search Console, Google Merchant, trading reports) to monitor and analyse KPIs Regularly report on ecommerce performance providing insights and recommendations for improvement. Continually monitor competitor activity, market trends and technical innovations. Requirements: Minimum 3 years experience managing ecommerce web development … development teams Strong understanding of the ecommerce customer journey across device and where to look for optimisation opportunities Proven track record of increasing site performancemetrics especially conversion rate Understanding of ecommerce website structure, both front-end and back-end Ability to hold your own in moderately technical … A note: Diversity and inclusion are important to Holly & Co. Diversity is about embracing differences, being inclusive, creating possibilities, and growing together to improve performance and the working environment. We celebrate and embrace everyone's differences and treat every colleague with dignity and respect. We know that diverse and More ❯
london (twickenham), south east england, united kingdom
Holly & Co
opportunities Analytics & reporting Use data analytics tools (Google Analytics, Search Console, Google Merchant, trading reports) to monitor and analyse KPIs Regularly report on ecommerce performance providing insights and recommendations for improvement. Continually monitor competitor activity, market trends and technical innovations. Requirements: Minimum 3 years experience managing ecommerce web development … development teams Strong understanding of the ecommerce customer journey across device and where to look for optimisation opportunities Proven track record of increasing site performancemetrics especially conversion rate Understanding of ecommerce website structure, both front-end and back-end Ability to hold your own in moderately technical … A note: Diversity and inclusion are important to Holly & Co. Diversity is about embracing differences, being inclusive, creating possibilities, and growing together to improve performance and the working environment. We celebrate and embrace everyone's differences and treat every colleague with dignity and respect. We know that diverse and More ❯
Isleworth, Middlesex, United Kingdom Hybrid / WFH Options
Sky UK
users in order to ensure successful delivery of projects. Develops technical specifications based on user requirements. Troubleshoots existing code issues as needed. Monitors system performancemetrics in order to identify areas for improvement. Provides technical guidance and mentorship to junior members of the engineering team. Participates in code More ❯
West London, London, United Kingdom Hybrid / WFH Options
MSI REPRODUCTIVE CHOICES
mentor a cross-functional team of product owners. Lead user research and leverage health industry trends and emerging technologies. Use data analytics to monitor performance and derive actionable insights. Provide clear reporting on product progress and outcomes to key stakeholders. Work with stakeholders to understand strategies and lead the … development of digital roadmaps. Stay updated with health industry and technology innovations. Reporting: Implement and deliver regular reporting on product development progress and performance metrics. Support demand management and technical project management to ensure successful delivery of digital products and enhancements. What were looking for: Extensive experience in product … clients, clinicians, operations). Proven leadership of cross-functional teams, with hands-on capability when needed. Experienced line manager with a focus on coaching, performance management, and team development. Strategic and analytical thinker with a passion for innovation and problem solving. Skilled in vendor and partner management and experienced More ❯
Data Centre Manager to lead the operations of a large-scale site. This is a pivotal role responsible for ensuring smooth day-to-day performance, customer satisfaction, compliance, and financial success. You'll oversee all aspects of on-site operations including engineering, facilities management, health and safety, security, and … vendor management. Strong knowledge of data centre infrastructure (UPS, generators, chillers). Technical or engineering qualification preferred. Experienced in managing P&L, budgets, and performance metrics. Skilled in customer relationship management and problem-solving under pressure. This is an exciting opportunity to shape the future of a growing, high More ❯