8 of 8 Performance Metrics Jobs in Ipswich

The Service Quality and Improvement role is responsible for driving continuous improvement in the quality of services, ensuring that organizational performance meets high standards of excellence. This role focuses on monitoring, evaluating, and enhancing service delivery, implementing best practices, and leading initiatives that improve customer satisfaction, compliance, and operational … opportunities. Building a clearer picture of agent-customer interaction goals and streamlining the process to achieve higher customer satisfaction rates Reviewing data based on performance channels on the effectiveness of technical team, colleague impacting services, geographies/countries, and lines of business to develop opportunities for service improvement Identifying … address service gaps. Lead service improvement projects, ensuring they are aligned with strategic goals Business Value: Enhanced Customer Satisfaction: By analysing customer feedback, key performance indicators, and implementing improvements and helping ensure that technology consumers receive higher-quality services. Operational Efficiency: Through process analysis and improvement, helping to streamline More ❯

and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely completion of preventive maintenance, system upgrades, troubleshooting, and emergency response at all BESS sites. Oversee implementation of standard operating procedures … and ensure compliance with local and national safety regulations. Monitor field performance metrics, analysing data from monitoring systems to identify trends and drive improvement. Safety & Compliance Ensure all work is conducted in accordance with HSE standards and regulatory requirements. Perform risk assessments and ensure all personnel adhere to … at heights. Maintain records for audits and compliance reporting. Act as the technical liaison for internal stakeholders, project managers, and external clients regarding system performance and field operations. Support customer satisfaction by ensuring service excellence and timely resolution of on-site issues. Training & Development Mentor, coach, and develop field More ❯

organic search rankings and drive qualified traffic. Conduct keyword research, on-page and off-page optimization, and technical SEO audits. Monitor and analyse SEO performance metrics, preparing detailed reports for clients. Collaborate with content creators, web developers, and designers to optimise website content and improve user experience. Stay … industries. Collaborative and supportive team environment focused on professional growth. Workload-based salary that grows with your ability to take on more work, alongside performance-based incentives. Application Process: Interested candidates are encouraged to submit their CV along with a cover letter outlining their relevant experience and achievements in More ❯

operations, and product functions. Strong client-facing experience with the ability to coach and lead agile and DevOps transformations. Ability to define and track performance metrics (OKRs/KPIs), and implement product-focused operating models. Deep knowledge of cloud-native technologies, DevSecOps, CI/CD pipelines, SRE practices More ❯

the product launch phase. Key Responsibilities Conduct legal market research and sort and approve structured data from data pipelines and APIs Analyse law firm performance metrics, lawyer movements, deal activity, and practice area trends Support the development of AI-assisted ranking systems and other AI generated features through More ❯

channel triggers to personalise communications Managing Braze integrations and API connections Maintaining modular email content blocks for wider CRM team use Tracking and analysing performance metrics (engagement, conversions, A/B testing) What They’re Looking For Strong experience in CRM automation or lifecycle marketing Deep, hands-on More ❯

social media tools). Strong track record in supporting change initiatives, ideally alongside a Change Manager or Transformation Lead. Familiarity with digital operations and performance metrics is an advantage. If you are interested in hearing more, please send a copy of your CV to [emailprotected] or apply below More ❯

including definition of target market and personas, messaging, buyer’s journey, content map, global events/field marketing strategy, digital media planning, timelines, and performance metrics. Cross-Functional Collaboration: Collaborate with internal teams, including product marketing, demand generation (content and digital marketing), design, sales operations and sales to design … against quarterly goals and KPIs for the campaigns based on historical or projected results and report out weekly/monthly/quarterly on actual performance and revenue impact. Content Development: Work closely with content teams to create compelling and impactful campaign materials, ensuring consistent messaging across all channels. Project … as Pardot, Marketo, Salesforce, Demandbase, etc. Strong analytical skills with a bias towards data-driven decision making. Strong understanding of marketing and sales funnel metrics and how to deliver impact. Excellent interpersonal and communications skills. Excellent project management and organizational abilities. Familiarity with global market trends and cultural nuances. More ❯