1 of 1 Performance Metrics Jobs in Suffolk

someone who can establish credibility quickly, and confidently challenge suppliers to deliver on their commitments. The Role You'll be responsible for managing the performance, governance, commercial relationships, and risk oversight of a diverse portfolio of ICT suppliers, including managed service providers, cloud vendors, software providers, telephony partners … include: Owning and developing the ICT supplier management framework. Acting as the single point of contact between ICT and all technology suppliers. Managing supplier performance, service reviews, KPIs, SLAs, and governance reporting. Holding suppliers accountable for service quality, delivery standards, and contractual commitments. Challenging poor performance, driving remediation ...