Partners, including the provision written business proposals, business plans and on-boarding documentation. Plan & Review • Understand the Vendor's business including core strategy, financial performance, business/growth goals and total UK revenue (including Arrow ECS's share of wallet by revenue and product mix). • Management of Soft … the Vendors products, services and solutions into the existing Partner base. • Conduct monthly 1-1 business reviews with your named Vendors to ensure key performancemetrics and objectives set out in the Generic Vendor Business Development Plan are on track. Relationships • Position Arrow ECS to become the trusted … as well as the management of their external and internal sales team. Coach and mentor them to assist them in achieving their responsibilities. • Ongoing performance management to include the identification of skills shortages, provision of feedback and future development opportunities. • Set/Agree sales targets for team and approve More ❯
business stakeholders to contribute to continuous improvement strategies and ensure IT systems meet organizational needs. Monitor IT service levels, develop internal procedures, and manage performancemetrics to ensure high standards are maintained. Oversee contract and license management for IT systems, software, and users. Own and manage the Microsoft More ❯
and costs Define and deploy the technical and functional enhancement roadmap of Arrow ECS managed service platform (Arrow Xpand) Define services KPI and monitor performance of the Manage Service platform and third-party delivery partners for ensuring SLA's are met Work with development resources to define the right … clients for driving Manage Service business value and closing deals from a solution architecture standpoint Servicedesign, integration, implementation and lifecycle management including development of performancemetrics Experience ofworking within a matrix organization Product management or portfolio management experience preferred Prior experience around driving GTM plan and business strategy More ❯
