3 of 3 Performance Metrics Jobs in Norfolk

Control procedures for authorised changes. Work closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor service desk performance metrics and identify opportunities to enhance efficiency and service quality. Create and maintain clear technical documentation and knowledge base materials. Mentor junior service ...

This Role Exists The business is experiencing rapid growth and its salesforce platform sits at the heart of revenue generation, relationship management and performance tracking. The purpose of the role is to ensure the CRM is a true commercial growth engine - not simply a system of record. This role … sales, campaigns and events Reduce manual effort and reactive reporting through automation and insight The role will directly influence how pipeline, revenue, forecasting and performance are understood and improved across the organisation. Key Responsibilities CRM Ownership and Commercial Enablement Act as the senior owner of the CRM across ...

regions Manage and optimise vendor MDF/funding, ensuring campaigns meet criteria, maximise ROI, and align with partner priorities (e.g., Microsoft, cyber vendors) Monitor performance metrics, delivering insight-driven recommendations to improve effectiveness of campaigns and customer engagement Support CRM, marketing automation, and segmentation to enhance campaign delivery ...