3 of 3 Performance Metrics Jobs in Northern Ireland

and mentor a team of 6 service delivery staff. Ensure high standards of service delivery and customer satisfaction. Coordinate with internal departments to ensure seamless execution of services. Monitor performance metrics, SLAs, and KPIs to continuously improve service. Develop and implement strategies to enhance service efficiency and quality. Act as the primary escalation point for service-related issues. More ❯

Pension Dashboard Senior Administrator We've created a brand-new team! The Pension Dashboard Senior will play a crucial role in overseeing the functionality, performance, and continued development of the organisation's pension dashboard. This position demands a deep understanding of pension industry operations and data management, ensure quality and checking are of a high standard, driving high performance … safeguarding sensitive user information. Collaborate with cross-functional teams to design intuitive and user-friendly dashboard interfaces, adhering to best practices in dashboard design and user experience optimisation. Analyse performance metrics and user feedback to identify opportunities for improvement and implement necessary changes. Support and guide the Dashboard Administrator in operational tasks and troubleshooting issues as they arise. … with the ability to mentor and develop junior team members. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A More ❯

online trading and platform performance. The marketing team currently includes four dedicated professionals, and significant investment is being made into digital channels. Location: Newtownards (Office-Based) Salary: Competitive + Performance Bonus Employment: Full-Time, Permanent Perks: Excellent Benefits Package Important to Note: Prior experience in e-commerce, particularly managing direct-to-consumer platforms, is essential for this role. Work … Environment: This is a fully office-based role, located in Newtownards. Key Benefits: Highly Competitive Salary Bonus Scheme Based on Ad Performance Permanent Role Generous Benefits Package Position Overview: The Digital Commerce Lead will oversee the daily operation and strategic development of the brand's ecommerce platform. This includes maintaining the Shopify storefront, managing digital product listings, handling SEO … Main Responsibilities: Develop and execute an e-commerce marketing and trading strategy across all relevant digital channels including email, SEO, PPC, paid social, content, and video. Regularly review site performance metrics like traffic, conversion rates, bounce rates, and ROI, using data to inform decision-making. Work collaboratively with the marketing team to design and implement high-impact campaigns More ❯