Relationship Manager / Account manager
- Hiring Organisation
- TerraPay
- Location
- London, England, United Kingdom
contact for client escalations, feedback, and strategic discussions Feedback and Strategy Adjustment : Providing actionable insights and feedback to the wider business about pipeline status, performance metrics, and strategic adjustments. Communication Facilitation : Strengthening the connection between customers and TerraPay's back-office services to streamline communication and resolve issues … effectively. Performance Monitoring Track account performance metrics (volumes, revenue, margins) Collaborate with internal teams (Product, Operations, Compliance) to ensure service excellence Market Intelligence Stay updated on industry trends, competitor activities, and regulatory changes in the region Provide feedback to internal teams to influence product roadmap ...