1 of 1 Performance Metrics Jobs in Salisbury

end governance and operation of services, ensuring delivery to required standards. Act as the escalation point for IT Digital services within your portfolio. Monitor, evaluate, and report on service performance to inform continual improvement plans. Build and maintain strong stakeholder relationships, influencing them to support the digital service strategy. Work in an agile manner to manage service change priorities … based on evolving requirements. Allocate funding and resources across services based on business priorities. Communicate benefits, outcomes, and performance metrics to senior stakeholders. Essential Experience & Skills Proven experience in developing IT digital service strategies that meet current and future business needs. Strategic mindset with the ability to translate business requirements into operational delivery. Demonstrable experience leading IT services … to meet contractual, KPI, and SLA standards. Experience delivering IT digital services using internal teams, contractors, and third-party providers. Skilled in negotiating Service Level Agreements and ensuring effective performance of teams and third parties. Strong leadership, interpersonal, and communication skills. Ability to manage conflicting priorities and adapt to changing requirements while delivering results. Experience working across digital teams More ❯