1 of 1 Performance Metrics Jobs in Worksop

drive the adoption of data-driven insights, ensuring high-quality, reliable & timely analytics are delivered to the business. The primary point of contact for data service-related incidents, service performance & continued improvements to data services. Oversee the operation of data and analytics platforms, ensuring services meet the defined SLAs, coordinating with cross [1]functional teams (data engineers, data scientists … resolved promptly Build and maintain relationships with internal stakeholders to understand business requirements and ensure data services align with business objectives. Provide ongoing communication to stakeholders regarding service status, performance metrics and planned enhancements Lead initiatives aimed at enhancing service quality, efficiency and user satisfaction Implement and manage processes for data governance, including data quality, privacy, security and … compliance Manage vendor relationships and performance for external data and analytics services or tools, ensuring compliance with contracts and SLAs Conduct regular service reviews with vendors to evaluate performance and identify opportunities for improvement What you'll need: Extensive experience in IT service management, data analytics, or a related field, with a focus on service delivery and management More ❯