4 Performance Metrics Jobs in the North East

and analyse data from various sources, including website analytics, sales data, and customer feedback, to identify trends and insights related to customer behaviour, product performance and market dynamics. Performance Metrics: Develop and maintain key performance indicators (KPIs) to measure the success of our e-commerce pricing. more »

Corporate Head of IT & Digital. Responsible for developing our Service Hub solution to be aligned to ITIL best practice and to regularly report on performance against set business targets. Accountable for line managing the Digital Support Analyst Team, behaviours against our values and their professional development to continuously meet … our Digital Support Service as a primary point of contact. Proactively support the Service Delivery Manager and other IT & Digital Managers to improve service performance metrics by continuously reviewing processes, security controls, KPI targets, documentation updates, identifying areas for optimisation and efficiency gains Support the Service Delivery Manager … undertaking root cause analysis to avoid reoccurring problems to improve system user experiences. Support in resolving customer complaints or negative feedback to service delivery performance promptly to agreed targets and learn lessons wherever possible to prevent them reoccurring. Support the Service Delivery Manager with third-party IT supplier contract more »

Helping customers find and purchase the correct parts Provide customer with technical advice by liaising with our engineers Meet and exceed sales targets and performance metrics Supporting in all areas of work where appropriate Ensure compliance with customer requirements Embrace and support company values Candidate Requirements: Excellent IT more »

new cybersecurity requirements for various Energy/Utility customers in the UK. Involvement in the design of end-to-end IoT & digitalisation solutions establishing performance metrics and process optimisations for our clients. Contribute towards research and development of an overall IoT and Edge ecosystem. Training As an apprentice more »