Our client, a leading company in the retail industry, is currently seeking a ServiceNow Performance Analyst to join their team on a contract basis. This role focuses on enhancing IT service management within the organisation. Key Responsibilities: Utilising ServiceNow for performance analysis and reporting Creating detailed reports to support performance improvement initiatives Liaising with internal stakeholders to … gather requirements and provide insights Monitoring and analysing service performancemetrics to identify areas for improvement Providing actionable recommendations to optimise IT service management processes Collaborating with IT teams to implement performance enhancements Job Requirements: Experience in IT service management using ServiceNow Strong analytical skills and ability to create comprehensive reports Effective communication and stakeholder management abilities … Understanding of performancemetrics and improvement strategies Ability to work independently and as part of a team Sound problem-solving skills and attention to detail Benefits: Opportunity to work with a leading retailer Engaging contract position with potential for professional growth Exposure to a dynamic and fast-paced work environment Collaborative team culture with supportive colleagues If you More ❯
that align with business goals. Monitor progress, manage risks, and proactively address roadblocks to ensure smooth delivery. Work with the Product Analyst and customer success teams to analyse product performancemetrics and identify opportunities for improvement and drive optimisation initiatives. Monitor key product performancemetrics to evaluate success and identify improvement areas. Act as a key More ❯
development of tools, dashboards, and systems that improve communications planning, execution, and measurement. Collaborate with Communications Specialists to ensure messaging is timely , accurate , and optimized for digital platforms. Monitor performancemetrics and feedback to continuously improve automation and campaign effectiveness. Who You Are Technically fluent, with experience in data querying (e.g., SQL), automation tools, and communications platforms. Comfortable … experience with automation platforms (e.g., Zapier, Workato , Salesforce Marketing Cloud, etc.). Familiarity with AI tools and platforms used in communications or marketing. Strong analytical skills and experience with performancemetrics and data-driven decision-making. The total cash range for this position in Chicago is $104,000.00 to $145,500.00. Employees in this role have the potential … to increase their pay up to $166,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.The total cash range for this position in Austin is $110,500.00 to $155,000.00. Employees in this role have the potential to increase their pay up to $177,000.00, which is the top of More ❯
development of tools, dashboards, and systems that improve communications planning, execution, and measurement. Collaborate with Communications Specialists to ensure messaging is timely, accurate, and optimized for digital platforms. Monitor performancemetrics and feedback to continuously improve automation and campaign effectiveness. Who You Are Technically fluent, with experience in data querying (e.g., SQL), automation tools, and communications platforms. Comfortable … experience with automation platforms (e.g., Zapier, Workato, Salesforce Marketing Cloud, etc.). Familiarity with AI tools and platforms used in communications or marketing. Strong analytical skills and experience with performancemetrics and data-driven decision-making. The total cash range for this position in Chicago is $104,000.00 to $145,500.00. Employees in this role have the potential … to increase their pay up to $166,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Austin is $110,500.00 to $155,000.00. Employees in this role have the potential to increase their pay up to $177,000.00, which is the top More ❯
includes configuring SAP modules, customizing functionalities, and designing processes that align with business goals while adhering to best practices. Support and Maintenance: implementing enhancements or updates to optimize system performance and usability for P2P (Procure to Pay), S2C (Sales to Cash), R2R (Record to Report) and H2R (Hire to Retire) modules. Typical duties include (but are not limited to … lifecycle, from concept to release, working closely with engineering teams to define technical requirements, address implementation challenges, and maintain product integrity throughout the process. Monitor project progress, track key metrics, and implement mitigation strategies to ensure timely delivery of high-quality products and applications. Facilitate transparent communication channels with internal and external stakeholders to keep all parties informed and … engaged. Present product plans, status updates, and performancemetrics to leadership and other relevant forums, ensuring alignment with strategic priorities and organisational goals. Solicit and incorporate feedback from customers, partners, and end-users to validate assumptions and drive product innovation. Foster a culture of collaboration where ideas flow freely and collective problem-solving leads to innovative solutions. Build More ❯
includes configuring SAP modules, customizing functionalities, and designing processes that align with business goals while adhering to best practices. Support and Maintenance: implementing enhancements or updates to optimize system performance and usability for P2P (Procure to Pay), S2C (Sales to Cash), R2R (Record to Report) and H2R (Hire to Retire) modules. Typical duties include (but are not limited to … lifecycle, from concept to release, working closely with engineering teams to define technical requirements, address implementation challenges, and maintain product integrity throughout the process. § Monitor project progress, track key metrics, and implement mitigation strategies to ensure timely delivery of high-quality products and applications. § Facilitate transparent communication channels with internal and external stakeholders to keep all parties informed and … engaged. § Present product plans, status updates, and performancemetrics to leadership and other relevant forums, ensuring alignment with strategic priorities and organisational goals. § Solicit and incorporate feedback from customers, partners, and end-users to validate assumptions and drive product innovation. § Foster a culture of collaboration where ideas flow freely and collective problem-solving leads to innovative solutions. § Build More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
trends Presenting designs through storytelling, advocating a client-first mindset to senior stakeholders and influencing high-level decisions Partnering with researchers and product leads to analyse user feedback and metrics, validate and iterate solutions to inform design direction Setting the bar for design standards across the team, embedding best practices, user-centred thinking and empathy Mentoring junior researchers and … end design, interaction modeling, microcopy, and visual design Strong attention to detail and user empathy balanced with business and technical feasibility Good understanding of usability, accessibility, user psychology, and performancemetrics Experience collaborating with and influencing C-suite or senior leadership Strong communication, facilitation, and storytelling skills Experience mentoring and nurturing a team of designers and contributing to … in Product Design, UX/UI Design or related field Experience working in enterprise or multi-platform (web, mobile, service) environments Good knowledge of accessibility, inclusive design, user psychology, performancemetrics and latest industry trends Working schedule This role is based in our Bristol head office (BS1 5HL) and we offer a hybrid working pattern, with a minimum More ❯
Employment Type: Permanent, Part Time, Work From Home
AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi's global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company's Top 10 Innovators, and more, InMobi is a … revenue investment for the company, the DPM team oversees all direct DSP integrations on the InMobi Exchange. The Senior Demand Partner Manager (DPM) will oversee a diverse portfolio of performance DSPs. This role involves cultivating strong relationships across these partners' supply, demand, and product teams, uncovering opportunities for growth through cross-sell and up-sell initiatives, and scaling accounts … to maximise their potential. Key Responsibilities Own and grow relationships with performance-focused DSPs across global markets. Serve as the primary point of contact for demand partners, managing both day-to-day operations and long-term strategic initiatives. Analyze DSP performancemetrics (e.g., win rates, CPM, CTR, eCPIs) and collaborate with internal teams (Product, Engineering, Operations) to More ❯
and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site performancemetrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry out some planned and reactive maintenance … O&M activities for utility-scale BESS projects *Supervise engineers when on site ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performancemetrics *Manage client/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call work and stayaways required The More ❯
and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site performancemetrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry out some planned and reactive maintenance … O&M activities for utility-scale BESS projects *Supervise engineers when on site ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performancemetrics *Manage client/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call work and stayaways required The More ❯
Data & MI Analyst - Market Performance Join a high-impact function supporting market oversight and performance strategy across a global (re)insurance marketplace. As part of the Office of the Chief of Market Performance, you'll deliver data-driven insights that influence strategic decisions at the highest level. Role Summary You'll lead the development of management information … MI) and analytics that identify performance trends across syndicates, classes, and delegated authorities. Your work will directly support senior leadership with meaningful insights and high-quality reporting. Key Responsibilities Deliver timely, accurate MI and dashboards to support strategic and operational priorities. Analyse market and syndicate data to identify trends, risks, and opportunities. Create performance reporting packs and data … and MI tools. Ability to communicate complex data clearly to senior stakeholders. High attention to detail and strong organisational skills. Experience in insurance or financial services preferred. Understanding of performancemetrics, portfolio management, and P&L drivers. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates More ❯
luton, bedfordshire, east anglia, united kingdom Hybrid / WFH Options
TUI
and technology teams, this role ensures successful implementation of digital strategies, optimising efficiency and enhancing customer experiences. This position is critical to TUI's digital transformation journey, supporting scalable performance marketing solutions in a high-growth, global context. The role also owns the commercial and contractual relationships with TUI's key marketing technology partners such as Google, Meta, Smartly … partner reporting and administrative processes to ensure consistency and strategic alignment across all markets. Maintain relationships with third-party technology providers, like Google, Meta, negotiating service agreements to maximize performance Utilise analytics and key performancemetrics to refine digital strategies. Set standards for reporting and monitor performance to define actions for improvement Drive user adoption and … frameworks (GDPR, platform consent models) and ability to align external partners to these requirements Exceptional communication skills, able to translate data into easy-to-understand insights and clearly communicate performance to stakeholders at all levels Ability to build presentations that condense data into easy-to-understand insights and recommendations From a workplace to a place to belong. At TUI More ❯
Northampton, Northamptonshire, England, United Kingdom
Travis Perkins
and communicate progress, risks, and results effectively. Success in this position requires balancing deep technical expertise with strong leadership, coaching, and interpersonal skills, fostering a collaborative culture that drives performance, efficiency, and continuous improvement. Some accountabilities of the role: Mentoring and Coaching: Guiding team members, identifying their skill gaps, and providing opportunities for professional growth. They serve as a … technical and professional mentor, helping individuals reach their full potential. Performance Management: Setting clear goals and performancemetrics, providing regular feedback, and conducting performance reviews. They're responsible for ensuring the team is productive and that everyone is meeting their objectives. Work Delegation: Understanding the strengths of each team member and assigning tasks and projects efficiently More ❯
teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performancemetrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯
teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performancemetrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯
Limerick, England, United Kingdom Hybrid / WFH Options
Sysco International
teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performancemetrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯
Dublin, England, United Kingdom Hybrid / WFH Options
Sysco International
teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performancemetrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯
Ashford, Kent, United Kingdom Hybrid / WFH Options
Sysco International
teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performancemetrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯
teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performancemetrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯
Montefiore Centre, Hanbury Street, London, England
LONDON VESTA COLLEGE LTD
to analyse data and create visual reports Support data-driven decision-making across teams by providing insights and trend analysis Assist in maintaining data quality and developing dashboards and performancemetrics Collaborate with business teams to understand their data needs and present findings clearly Contribute to continuous improvement projects and help automate manual reporting processes What We’re More ❯
St. Albans, Hertfordshire, South East, United Kingdom
HARTLINE LIMITED
through to proposal presentation, negotiation, and contract closure. Coordinate with internal departments to ensure client requirements are understood, projects are delivered effectively, and expectations are exceeded. Sales Strategy and Performance Management Develop sales forecasts, budgets, and revenue targets in collaboration with the management team. Monitor and report on business performancemetrics, providing detailed progress reports and recommendations … Job Title: Business Development Manager Job Type: Full-Time, Permanent Working Hours: 37.5 hours per week (Monday to Friday) Salary: Competitive and commensurate with experience Benefits: Company pension scheme Performance-based incentives and bonuses Continuous professional development opportunities Supportive and innovative work environment Why Join Hartline Limited At Hartline Limited, we foster a collaborative, forward-looking, and innovation-driven More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Broadway Malyan
ensure timely data updates Business Intelligence & Reporting Develop and maintain standard business reports and dashboards Create ad-hoc reports based on stakeholder requirements Support the creation of KPIs and performancemetrics Assist in data visualization best practices implementation AI Integration & Prompt Engineering Create and optimize AI prompts for various business applications Collaborate with teams to identify opportunities for More ❯
ensure timely data updates Business Intelligence & Reporting Develop and maintain standard business reports and dashboards Create ad-hoc reports based on stakeholder requirements Support the creation of KPIs and performancemetrics Assist in data visualization best practices implementation AI Integration & Prompt Engineering Create and optimize AI prompts for various business applications Collaborate with teams to identify opportunities for More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Broadway Malyan
ensure timely data updates Business Intelligence & Reporting Develop and maintain standard business reports and dashboards Create ad-hoc reports based on stakeholder requirements Support the creation of KPIs and performancemetrics Assist in data visualization best practices implementation AI Integration & Prompt Engineering Create and optimize AI prompts for various business applications Collaborate with teams to identify opportunities for More ❯
london, south east england, united kingdom Hybrid / WFH Options
Broadway Malyan
ensure timely data updates Business Intelligence & Reporting Develop and maintain standard business reports and dashboards Create ad-hoc reports based on stakeholder requirements Support the creation of KPIs and performancemetrics Assist in data visualization best practices implementation AI Integration & Prompt Engineering Create and optimize AI prompts for various business applications Collaborate with teams to identify opportunities for More ❯