Product & CX Officer - Banking
- Hiring Organisation
- Market Talent Ltd
- Location
- City Of London, England, United Kingdom
decision-making, and contribute to digital transformation programmes that improve operational efficiency and deliver cost savings. The role will also support customer governance and monitoring activities to ensure customer-centric practices remain aligned with organisational objectives, regulatory expectations, and service standards. Additionally, the role will support marketing initiatives through … campaigns) and Below the Line (BTL) marketing (such as brochures, customer communications, and other collateral), as well as marketing strategy development, policy oversight, and performance monitoring to strengthen market presence and customer engagement. A key responsibility of the role is the analysis and interpretation of customer feedback, customer ...