Performance Monitoring Jobs in London

1 to 25 of 43 Performance Monitoring Jobs in London

Senior Machine Learning Engineer

london, south east england, united kingdom
Hybrid/Remote Options
Synthesia
330M from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. About the role As a ML Performance Engineer in the AI & GPU Performance team you will contribute to the design and development of high performance solutions. You will join a team of 40+ Researchers … businesses. This is an opportunity to work for a company that is impacting businesses at a rapid pace across the globe. What will you be doing? As a ML Performance Engineer in the AI & GPU Performance team you will contribute to the design and development of high performance solutions. You will own one or more projects for … time efficiency at training and inference times Developing customized efficient solutions for inference pipelines (CUDA/Triton kernels) as well as Introducing or enhancing tooling for achieving optimal computational performance (e.g. DL compilers, ONNX, TensorRT) Driving the adoption of best practices for large-model training, including checkpointing, gradient accumulation, and memory optimisation among others Introducing or enhancing tooling for More ❯
Posted:

AI Platform Owner

East London, London, United Kingdom
Hybrid/Remote Options
A&O Shearman
delivery of AI infrastructure to support business units in developing AI solutions in a governed, scalable, and secure manner. The role has accountability for the platform's design, capacity, performance, and cost and is empowered to make decisions to meet the required outcomes to build an industry leading AI platform for rapid adoption of AI capabilities in business processes. … across the enterprise, enabling responsible innovation and compliance with regulatory standards. Platform Development & Operations: Lead the technology selection, design, and implementation of AI infrastructure and integration with other platforms. Performance monitoring and KPIs: Define and track key performance indicators (KPIs) to measure the success of the platform, including performance, stability, adoption, and overall business value. Use … capabilities. Team Leadership: Manage and motivate a team of skilled IT professionals and third-party service providers, ensuring delivery excellence and continuous improvement. This includes providing regular feedback, conducting performance check-in meetings in alignment with the firms performance management tool, Compass, and collaborating with HR on recruitment and performance management if needed. Market and technology research More ❯
Employment Type: Permanent, Work From Home
Posted:

Principal Full Stack Engineer

london, south east england, united kingdom
Hybrid/Remote Options
Mott MacDonald
We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as … external clients and internal users across Mott MacDonald at global scale. Lead delivery: Take end-to-end technical ownership of digital product initiatives—from architecture and development through deployment, monitoring, and iteration. Mentor and manage: Support the growth and effectiveness of a small team of engineers and data scientists, promoting best practices in code quality, testing, and collaboration. Architect … with intent: Contribute to and refine system architecture decisions to support modularity, reuse, performance, and long-term maintainability. Work across Disciplines: Collaborate closely with data scientists and ML engineers to integrate models into production-grade products, and with product managers to shape roadmaps based on technical feasibility and user value. DevOps & CI/CD: Support cloud-native deployment pipelines More ❯
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Senior Software Engineer

london, south east england, united kingdom
Hybrid/Remote Options
Soda Data
Data Quality, we'd love to hear from you. About Us Soda's mission is to monitor the world's decisions. We're building the first Data and AI performance monitoring platform that spans data collection to automated decision-making. Soda helps customers find, understand, and fix data quality issues by combining automated post-production monitoring with … tooling. As one of your first projects, you will improve how we test, validate, benchmark and scale Soda's platform. You will bring a systematic approach to quality and performance, set new standards for reliability under load, and help ensure Soda runs fast and flawlessly as our customer base grows. You will collaborate closely with product, frontend, and other … backend and data engineering peers to deliver scalable, reliable, and high-performance systems. You will help define the architectural direction of Soda's backend and data layer, focusing on performance, maintainability, and developer experience. Responsibilities Design and implement robust backend systems and data APIs in Java and Python Design and build systems for streaming data ingestion, real-time More ❯
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Senior AI/Machine Learning Engineer

London, South East, England, United Kingdom
Chambers and Partners
on Azure. You’ll work on AI-enabled and augmented intelligence solutions such as retrieval-augmented generation (RAG), agentic workflows, and model integrations with a strong emphasis on reliability, performance, security, and continuous improvement. Main Duties and Responsibilities Data & Retrieval Build robust ingestion pipelines for PDFs/Word/Excel/Audio/JSON and semi-structured sources. Design … Choose customization paths pragmatically: prompt engineering , system prompts, tools, adapters/LoRA, and selective fine-tuning only when needed. Fine-tune and optimize ML models and LLMs to enhance performance, efficiency, and relevance for Chambers’ research, analytics, and product applications. Apply best practices for model adaptation, evaluation, and deployment, ensuring solutions are scalable, reliable, and aligned with business objectives. …/Azure DevOps), Infrastructure as Code (Bicep/Terraform), secrets via Azure Key Vault , private networking. Add observability : tracing/telemetry (OpenTelemetry, LangSmith), metrics, logs, cost and token usage monitoring, alerts. Apply evaluation & QA : regression suites, offline eval sets/golden data, RAG evals (faithfulness, answer relevance, citation correctness), A/B tests, win-rate testing. Ensure reliability : rate More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Senior AI Engineer

London, South East, England, United Kingdom
Chambers and Partners
Choose customization paths pragmatically: prompt engineering, system prompts, tools, adapters/LoRA, and selective fine-tuning only when needed. Fine-tune and optimise ML models and LLMs to enhance performance, efficiency, and relevance for Chambers’ research, analytics, and product applications. Apply best practices for model adaptation, evaluation, and deployment, ensuring solutions are scalable, reliable, and aligned with business objectives. …/Azure DevOps), Infrastructure as Code (Bicep/Terraform), secrets via Azure Key Vault, private networking. Add observability: tracing/telemetry (OpenTelemetry, LangSmith), metrics, logs, cost and token usage monitoring, alerts. Apply evaluation & QA: regression suites, offline eval sets/golden data, RAG evals (faithfulness, answer relevance, citation correctness), A/B tests, win-rate testing. Ensure reliability: rate … minimization, redaction, access controls, and auditability. Mitigate prompt injection/jailbreak risks; apply content filters/guardrails; track data residency. Establish and drive best practices for model versioning, reproducibility, performance monitoring, bias mitigation, data governance, and ethical AI use. Document architectural decisions, runbooks, and operational procedures. Software Engineering & Collaboration Write clean, tested, maintainable code in Python (and optionally More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Golang Developer - AWS - Financial Services

London, United Kingdom
Rothstein Recruitment Ltd
to play a key role in building mission-critical financial applications that power trading, investment, and risk management systems across the firm. Key Responsibilities: Design, develop, and maintain high-performance Back End services using GoLang to support financial applications and services, including trading platforms, investment systems, and risk management tools. Build and deploy cloud-based solutions using Amazon Web …/Kubernetes, ensuring seamless orchestration, scaling, and resilience in a cloud environment. Write clean, efficient, and well-documented code while following best practices for financial systems development, focusing on performance and security. Collaborate with other development teams, business analysts, and stakeholders to define and refine requirements, and ensure that applications meet financial regulatory standards and business needs. Optimize the … performance of Back End services, ensuring low-latency responses and high availability, critical for financial services. Implement CI/CD pipelines, automated testing, and monitoring systems to ensure the reliability and stability of production systems. Proactively identify issues and bottlenecks in existing systems and propose solutions to improve the system's performance and scalability. Stay updated with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Channel Success Manager EMEA + APAC

london, south east england, united kingdom
Hybrid/Remote Options
Ravelin
Execute on commercialisation, pricing and negotiation via channel partners. Partner Enablement: Providing partners with the necessary resources, training, and support to effectively sell the company's products or services. Performance Monitoring and Reporting: Tracking channel performance in region, identifying areas for improvement, and reporting on key performance indicators (KPIs). Target Setting and Management: Build, maintain More ❯
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Data Analyst

South West London, London, England, United Kingdom
ITSS Recruitment Ltd
help drive strategic and operational decisions across the business. This role involves working closely with teams across Sales, Marketing, Finance, and Operations to deliver actionable insights that improve business performance and efficiency.Key Responsibilities for the Data Analyst;* Extract, clean, and analyse data from our booking system to uncover trends, patterns, and insights.* Build and maintain dashboards and reports using … strategies to optimise business performance.* Provide data-driven recommendations to stakeholders and support strategic initiatives.* Collaborate with different departments to define data requirements and KPIs.* Support forecasting, budgeting, and performance monitoring processes.* Ensure data accuracy, integrity, and consistency across systems.* Automate repetitive reporting tasks and improve data processes where possible.* Inventory Management - Analysing and managing the company's More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

Data Analyst

London, United Kingdom
ITSS Recruitment
help drive strategic and operational decisions across the business. This role involves working closely with teams across Sales, Marketing, Finance, and Operations to deliver actionable insights that improve business performance and efficiency. Key Responsibilities for the Data Analyst; Extract, clean, and analyse data from our booking system to uncover trends, patterns, and insights. Build and maintain dashboards and reports … strategies to optimise business performance. Provide data-driven recommendations to stakeholders and support strategic initiatives. Collaborate with different departments to define data requirements and KPIs. Support forecasting, budgeting, and performance monitoring processes. Ensure data accuracy, integrity, and consistency across systems. Automate repetitive reporting tasks and improve data processes where possible. Inventory Management - Analysing and managing the company's More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 40,000 Annual
Posted:

Senior eFX Low Latency Java Developer

City of London, London, United Kingdom
Reed Technology
pricing is essential , including price construction and algorithmic trading . You'll work closely with Java and C# developers, business analysts, project managers, and QA teams to deliver high-performance solutions. A strong understanding of FX trading, low latency architecture, and compliance within a trading environment is required. This is a hybrid position , requiring 3 days per week in … and develop low latency pricing and trading systems using Java. Collaborate with Front Office and IT teams to prototype and deliver analytics and algorithmic trading solutions. Analyse and optimize performance in high-frequency trading environments. Contribute to all phases of the development lifecycle: design, specification, testing, deployment, and support. Provide 3rd line technical support and liaise with production support … of-hours deployments. Ensure compliance with internal policies and regulatory requirements. Core Attributes & Skills Strong communication and analytical skills. Deep expertise in Java, especially in multithreading, low latency, and performance tuning. Solid understanding of FIX protocol and market connectivity. Proven experience in eFX pricing , including price construction and algo development . Experience in front-office FX or quantitative finance More ❯
Employment Type: Permanent
Salary: £150000 - £160000/annum
Posted:

Senior eFX Low Latency Java Developer

Central London, London, England, United Kingdom
Reed
pricing is essential , including price construction and algorithmic trading . You’ll work closely with Java and C# developers, business analysts, project managers, and QA teams to deliver high-performance solutions. A strong understanding of FX trading, low latency architecture, and compliance within a trading environment is required. This is a hybrid position , requiring 3 days per week in … and develop low latency pricing and trading systems using Java. Collaborate with Front Office and IT teams to prototype and deliver analytics and algorithmic trading solutions. Analyse and optimize performance in high-frequency trading environments. Contribute to all phases of the development lifecycle: design, specification, testing, deployment, and support. Provide 3rd line technical support and liaise with production support … of-hours deployments. Ensure compliance with internal policies and regulatory requirements. Core Attributes & Skills Strong communication and analytical skills. Deep expertise in Java, especially in multithreading, low latency, and performance tuning. Solid understanding of FIX protocol and market connectivity. Proven experience in eFX pricing , including price construction and algo development . Experience in front-office FX or quantitative finance More ❯
Employment Type: Full-Time
Salary: £150,000 - £160,000 per annum, Inc benefits
Posted:

PostgreSQL DBA - SC Cleared

London, United Kingdom
Hybrid/Remote Options
Henderson Scott
day per month in London) £500 - £525/day (Umbrella rate - Inside IR35) Duties: Database Design & Optimisation : Ensure efficient schema design, indexing strategies, and query optimisation to support programme performance and scalability. Security & Compliance : Implement robust access controls, encryption, and auditing to meet security standards and compliance requirements. Backup & Recovery : Develop and maintain automated backup routines and disaster recovery … plans to guarantee data integrity and availability. Performance Monitoring : Use PostgreSQL tools and monitoring solutions to proactively identify and resolve bottlenecks. Patch Management & Upgrades : Ensure managed AWS Postgres instances are at an appropriate patched version Apply now for immediate consideration More ❯
Employment Type: Contract, Work From Home
Rate: £500 - £525 per day + Umbrella rate (inside IR35)
Posted:

LEDS - Database Administrator

Croydon, London, United Kingdom
Hybrid/Remote Options
Experis
Ideally they would have the SC at least already, we can wait for NPPV3 Database Design & Optimisation: Ensure efficient schema design, indexing strategies, and query optimisation to support LEDS performance and scalability. Security & Compliance: Implement robust access controls, encryption, and auditing to meet security standards and Home Office compliance requirements. Backup & Recovery: Develop and maintain automated backup routines and … disaster recovery plans to guarantee data integrity and availability. Performance Monitoring: Use PostgreSQL tools and monitoring solutions to proactively identify and resolve bottlenecks. Patch Management & Upgrades: Ensure managed AWS Postgres instances are at an appropriate patched version" 'This role requires additional vetting, which means this could take longer than our normal onboarding process. You will require additional More ❯
Employment Type: Contract
Rate: £250 - £300/day
Posted:

AppDynamics SME

London, South East, England, United Kingdom
FryerMiles Recruitment
knowledge transfer and seamless transition ahead of service delivery and operational go-live. You’ll be the technical authority for AppDynamics across a complex multi-team delivery landscape, ensuring monitoring, alerting and system health rules are correctly implemented, maintained and optimised for production performance. Key Responsibilities · Serve as the technical SME for AppDynamics across the client landscape, providing guidance … ensuring successful integration across wider delivery streams · AppDynamics Configuration & Engineering · Create, configure and maintain alerting based on evolving business and operational requirements · Deploy and manage health rules, ensuring accurate monitoring of application and infrastructure performance · Triage and resolve AppDynamics issues within lower environments, supporting teams through root cause analysis and corrective action. · Defect & Issue Management · Own the full … AppDynamics defect management process · Ensure timely escalation, documentation and resolution of any monitoring-related faults · Stakeholder & Vendor Management · Act as the primary point of contact with Cisco for all AppDynamics-related queries, escalations and support requests · Serve as the technical SME for AppDynamics across the client landscape, providing guidance to internal teams and ensuring successful integration across wider delivery More ❯
Employment Type: Full-Time
Salary: £60,000 - £70,000 per annum
Posted:

Azure DevOps Engineer

London, United Kingdom
Hybrid/Remote Options
Computappoint
pipelines using GitHub Actions and Azure DevOps with automated testing and deployment strategies Develop cloud infrastructure using Terraform/Bicep for AKS, container registries, application services, and networking Implement monitoring, alerting, and observability frameworks with SLOs and diagnostic tools Enforce security through access controls, secrets management, vulnerability scanning, and policy-as-code Manage environment consistency and optimise cloud costs … through performance monitoring and capacity planning Create reusable automation tools, templates, and documentation for developer self-service Support incident response and collaborate with agile teams on release coordination Qualifications and Requirements: Hands-on Kubernetes and container orchestration knowledge Proficient in Infrastructure as Code with Terraform or Bicep Extensive CI/CD pipeline experience with GitHub Actions or Azure … with Azure databases and messaging services Scripting skills (Bash/PowerShell/Python) and Linux system administration Strong Azure experience: AKS, Container Registry, App Services, Virtual Networks, API Management, monitoring tools Azure certifications (AZ-104, AZ-400, CKA) advantageous To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those More ❯
Employment Type: Permanent
Salary: GBP 50,000 - 60,000 Annual
Posted:

Azure DevOps Engineer

London, South East, England, United Kingdom
Hybrid/Remote Options
Computappoint
pipelines using GitHub Actions and Azure DevOps with automated testing and deployment strategies Develop cloud infrastructure using Terraform/Bicep for AKS, container registries, application services, and networking Implement monitoring, alerting, and observability frameworks with SLOs and diagnostic tools Enforce security through access controls, secrets management, vulnerability scanning, and policy-as-code Manage environment consistency and optimise cloud costs … through performance monitoring and capacity planning Create reusable automation tools, templates, and documentation for developer self-service Support incident response and collaborate with agile teams on release coordination Qualifications and Requirements: Hands-on Kubernetes and container orchestration knowledge Proficient in Infrastructure as Code with Terraform or Bicep Extensive CI/CD pipeline experience with GitHub Actions or Azure … with Azure databases and messaging services Scripting skills (Bash/PowerShell/Python) and Linux system administration Strong Azure experience: AKS, Container Registry, App Services, Virtual Networks, API Management, monitoring tools Azure certifications (AZ-104, AZ-400, CKA) advantageous To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

eFX Java Algo Developer

london, south east england, united kingdom
Talan
business and IT transformation, with a strong presence in financial markets, digital innovation, and data-driven technologies. We partner with leading financial institutions to deliver innovative solutions that drive performance and resilience. We are looking for a highly skilled eFX Java Developer with a strong background in front-office systems, low-latency trading platforms, and real-time market connectivity … and hedging components. Implement algorithmic trading strategies and optimize trading performance. Work with FIX protocol and other market connectivity layers to ensure robust trade execution and data integrity. Optimize performance through garbage collection-aware techniques, multithreading, and fine-tuned system design. Monitor and improve application performance by designing and maintaining appropriate metrics and KPIs. Collaborate with infrastructure teams … to ensure ultra-low-latency, high-throughput, and resilient systems. Participate in code reviews, design sessions, and architecture discussions for high-performance systems. Analyse and troubleshoot production issues, including network-level packet analysis (Wireshark) and Solace message bus troubleshooting. Stay up to date with emerging technologies in FX trading, crypto markets, and distributed systems. Key Skills & Experience Essential: Strong More ❯
Posted:

SQL/Oracle DBA (DV + NPPV3)

London, United Kingdom
LA International Computer Consultants Ltd
role DV + NPPV3 clearance is required. Essential Experience Required: * Experience in database technologies and a good understanding of SQL/Oracle development and Scripting tools; Oracle DB Architecture, Performance, Database Intallation & Configuration * Experience in database administration, including back-ups, maintenance, performance monitoring and troubleshooting, security management, patch management * Experience in implementing high availability setups such as … Server internals and core database functionality (indexes, schemas, triggers, etc.) * Good understanding of database architecture and database design. With a view to carrying out the following: * Installation, Configuration, Maintenance, Performance of DB systems - SQL and Oracle * Monitor & maintaining and tuning databases to optimise availability of server as well as troubleshooting performance. * Creating suitable Database alerts as well as proactively … monitor and responding to alerts * Troubleshot performance and connection issues. * Build environments based on standards and best practices that would align to operational and business requirements. * Monitor database maintenance scripts for backups, index rebuild/defragment, and database statistics. * Producing, maintaining, and ensuring backup and recovery procedures are functioning correctly. * Application Implementation, IT application and applications support, technical support More ❯
Employment Type: Contract
Rate: GBP Annual
Posted:

Lead Frontend Engineer

london, south east england, united kingdom
JustPark
the evolution and adoption of our reusable component library across multiple projects Architecting new customer service tools, internal platforms and delivering new features in our customer environments Driving frontend performance optimisation initiatives to improve conversion rates Leading the migration and modernisation of legacy frontend systems Establishing comprehensive testing strategies and improving code coverage Coordinating frontend architecture decisions with mobile … and platforms Collaborate with product, design teams, and other engineering squads to deliver exceptional user experiences Establish and maintain technical standards for frontend development Drive continuous improvement in application performance, stability, and user satisfaction Oversee deployment processes and coordinate with stakeholders Guide the technical roadmap for frontend applications Lead initiatives for platform consolidation and component library standardisation Additional Responsibilities … system implementation Knowledge of frontend testing strategies (Cypress, Jest, React Testing Library, Storybook) Previous experience with CI/CD pipelines for frontend applications (Jenkins, GitHub Actions) Understanding of web performance optimisation and core web vitals Strong problem-solving skills and attention to detail Experience with monorepo management and tooling (Yarn workspaces, Turborepo, or similar) Familiarity with accessibility standards (WCAG More ❯
Posted:

eFX Engineer

City of London, London, United Kingdom
Sanderson Recruitment
+ benefits/Bonus Join a leading financial technology and trading organisation driving innovation in electronic markets. As an eFX Software Engineer, you'll design and deliver high-performance, low-latency trading solutions that underpin mission-critical systems. This role offers the chance to work on cutting-edge technology where speed, scalability, and resilience are key. About the Role … Lead the design and development of secure, high-performance eFX systems Define and evolve Java patterns and techniques optimised for ultra-low latency (<40s) Architect fault-tolerant, scalable trading systems Influence technical strategy, architecture, and product roadmaps Collaborate with multiple teams to deliver best-in-class E-trading platforms Ensure all solutions meet security, compliance, and performance standards … level Java development, including low-GC and lock-free patterns Proven background in FX trading systems, pricing, and risk management Deep understanding of CPU architecture, cache optimisation, and Linux performance tuning Expertise in networking and messaging (TCP, UDP, Multicast, FIX) Knowledge of quantitative instruments and algorithmic trading Experience implementing controls in automated trading environments Skilled in TDD, automated testing More ❯
Employment Type: Permanent
Posted:

eFX Engineer

London, South East, England, United Kingdom
Sanderson
+ benefits/Bonus Join a leading financial technology and trading organisation driving innovation in electronic markets. As an eFX Software Engineer, you'll design and deliver high-performance, low-latency trading solutions that underpin mission-critical systems. This role offers the chance to work on cutting-edge technology where speed, scalability, and resilience are key. About the Role … Lead the design and development of secure, high-performance eFX systems Define and evolve Java patterns and techniques optimised for ultra-low latency (<40μs) Architect fault-tolerant, scalable trading systems Influence technical strategy, architecture, and product roadmaps Collaborate with multiple teams to deliver best-in-class E-trading platforms Ensure all solutions meet security, compliance, and performance standards … level Java development, including low-GC and lock-free patterns Proven background in FX trading systems, pricing, and risk management Deep understanding of CPU architecture, cache optimisation, and Linux performance tuning Expertise in networking and messaging (TCP, UDP, Multicast, FIX) Knowledge of quantitative instruments and algorithmic trading Experience implementing controls in automated trading environments Skilled in TDD, automated testing More ❯
Employment Type: Full-Time
Salary: £84,000 - £160,000 per annum
Posted:

Senior Mobile Engineer

London, United Kingdom
Skin Analytics Ltd
improving mobile architecture, and ensuring releases meet both user needs. Key Responsibilities Be the expert - bring senior-level React Native expertise to raise technical quality and reduce bugs/performance issues. Mobile Architecture Leadership - proposes and leads architectural improvements to the mobile codebase. Collaborative working - Support the team in building structured, scalable mobile app patterns. Act as a bridge … mindset - especially when balancing delivery with safety-critical obligations. ️ We want to hear from you if you Have experience in: Advanced React Native experience, including hooks, navigation, styling, and performance optimisation Deep understanding of iOS and Android build systems, provisioning, certificates, and store requirements Proficiency with CI/CD for mobile apps using tools like Fastlane or GitHub/… Store deployments, including internal/beta testing tracks Experience with unit testing, integration testing, and preferably end-to-end testing using tools (e.g. Appium) Familiarity with crash reporting and performance monitoring tools Strong ability to integrate with REST APIs, manage secure authentication flows, and handle offline scenarios Basic understanding of backend systems (e.g. Node.js, AWS) to debug issues More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior VMWare & Automation Engineer

London, South East, England, United Kingdom
Hays Specialist Recruitment Limited
Design, implement, and optimise automated VM provisioning and lifecycle workflows using PowerCLI, VMware Aria, APIs, and IaC tooling. Define and improve automation approaches for VM creation, configuration, retirement, scaling, monitoring, and policy enforcement. Evaluate and recommend tooling choices (e.g., PowerCLI, Aria Automation, Terraform, Ansible) based on VMware-native features, security requirements, and operational efficiency. Manage and optimise VM operations … Linux/Windows experts) to ensure their work is supported by reliable and automated VM provisioning pipelines. Support and improve VMware ecosystem components including NSX, vSAN, DRS, backup tooling, performance monitoring, and lifecycle management. Maintain accurate documentation aligned with government, audit, and security requirements. Contribute to resilience, continuity, and disaster-recovery strategies. Required Qualifications 7+ years of VMware More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Product Manager (Intelligent CS Platform)

London Area, United Kingdom
JD.COM
service touchpoints to build a closed-loop optimization system. Conduct in-depth root cause analysis of escalations to human agents and formulate effective service recovery and experience enhancement strategies. Performance Monitoring & Experimental Analysis: Monitor core service metrics (e.g., First Contact Resolution rate, Escalation Rate, Customer Satisfaction score). Utilize A/B testing and session data analysis to … using SQL and Excel for data analysis, with knowledge and practical mastery of established data analysis methodologies. Fluency in English is mandatory. Familiarity with customer service workflows and key performance indicators (e.g., SLA, Average Response Time - ART, First Contact Resolution - FCR), backed by a proven track record of successful service strategy design. Exceptional logical thinking and problem-solving skills More ❯
Posted:
Performance Monitoring
London
10th Percentile
£40,447
25th Percentile
£48,500
Median
£70,000
75th Percentile
£95,625
90th Percentile
£102,375