2 of 2 Performance Monitoring Jobs in East London

customers. By leading all service teams, we ensure services are delivered in line with agreed customer outcomes, while fostering senior relationships to enhance performance and satisfaction, optimising the benefits of our partnership with Computacenter. We help our customers prepare for future endeavours and technology trends by sharing best practices … customer stakeholders, acting as the primary point of contact. Issue Resolution: Proactively identify and resolve service-related issues, ensuring minimal disruption to the customer. Performance Monitoring: Monitor service performance against agreed SLAs and KPIs, implementing improvements where necessary. Reporting: Provide regular reports on service performance, issues ...

resolve network connectivity issues across LAN, WAN, and WLAN environments. Support the deployment and maintenance of secure VPNS, VLANs, and firewall rules. Conduct network performance monitoring and recommend optimization strategies. Provide support to junior team members on first-line support tickets and service requests. Act as an escalation ...