Application Support Manager
Glasgow, Scotland, United Kingdom
Scottish Friendly
solutions to prevent future occurrences. Stakeholder Management: Develop strong relationships through effective communication and engagement with internal and external stakeholders, including senior business leaders and third-party service providers. Performance Monitoring: Develop, monitor and report on the performance of applications and the support team, identifying areas for improvement. Compliance: Ensure all processes and procedures comply with regulatory … Technical Proficiency : Be able to offer technical input into complex solutions while supported by team technical leads Disaster Recovery: Manage the disaster recovery and business continuity plans for applications. Performance Management – Conduct 121s with reporting line and drive improvements to service delivery and team capabilities. Sign off Implementations into production ensuring strict release processes are adhered to. Qualifications and More ❯
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