Glasgow, Glasgow City, City of Glasgow, United Kingdom
Uniting People
CDK. Implement automated testing and version control for safe, repeatable deployments. Operational Excellence Define KPIs/SLAs (AHT, CSAT/NPS, abandonment rates) and build real-time dashboards for performance monitoring. Lead capacity planning, incident management, and continuous improvement initiatives. Stakeholder Engagement Conduct CxO-level workshops, translate business objectives into technical roadmaps, and maintain governance with PMO and regulatory More ❯
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Uniting People
CDK. Implement automated testing and version control for safe, repeatable deployments. Operational Excellence Define KPIs/SLAs (AHT, CSAT/NPS, abandonment rates) and build Real Time dashboards for performance monitoring. Lead capacity planning, incident management, and continuous improvement initiatives. Stakeholder Engagement Conduct CxO-level workshops, translate business objectives into technical roadmaps, and maintain governance with PMO and regulatory More ❯
CDK. Implement automated testing and version control for safe, repeatable deployments. Operational Excellence Define KPIs/SLAs (AHT, CSAT/NPS, abandonment rates) and build Real Time dashboards for performance monitoring. Lead capacity planning, incident management, and continuous improvement initiatives. Stakeholder Engagement Conduct CxO-level workshops, translate business objectives into technical roadmaps, and maintain governance with PMO and regulatory More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Spire
the Space Reliability Engineering team's mission is to protect, provide for, and progress the reliable operation of Spire’s constellation of satellites, ground stations, and software through vigilant monitoring of availability, latency, performance, and capacity. We embrace the Site Reliability Engineering work style and apply it to Space. This role can be situated in Glasgow, UK, Munich … and tools that improve the efficiency of the satellite fleet. Some specific areas include: Data analysis of the telemetry from Ground and Space Assets to ensure reliable and efficient performance Develop operational automation for mission execution, anomaly detection and resolution, space situational awareness, and performance monitoring. Develop a data platform that allow for flexible data storage and analytics … of experience with system development using Python Familiarity with data backends like S3, RDS, Postgres, Redis, and Elasticsearch Experience with Databricks Familiarity with Python data visualization libraries Experience implementing monitoring and alerting system using systems like Grafana, Prometheus, or Nagios Spire operates a hybrid work model, and this position will require you to work a minimum of three business More ❯
