5 of 5 Performance Monitoring Jobs in Staffordshire

of service availability and resolution, driving a user-focused support culture and continuous improvement in customer satisfaction (CSAT). Use ServiceNow to monitor team performance and operational trends, ensuring support KPIs and SLAs are consistently met. End User Device Support Oversee the effective support and deployment of end-user … needs and regulatory evidencing requirements such as SOX are well-managed. Vendor Management Act as the senior lead for technology vendor relationships, overseeing contract performance, governance, and value delivery. Conduct regular supplier reviews and ensure alignment with business objectives and IT service standards. Major Incident Management Lead the response … long-term service resilience. Data-Led Improvement Leverage ServiceNow and other platforms to monitor service trends, identify efficiency opportunities, and drive improvements in team performance and CSAT. Present clear, concise insights to influence operational decisions and inform service strategy. Stakeholder Collaboration Partner with IT and business colleagues including Infrastructure More ❯

into simple solutions. Extremely methodical with a strong attention to detail. Ability to work to deadlines in a continually changing, reactive environment. Knowledge of performance monitoring and query tuning. Strong communication skills. Experience working with large and complex datasets is desirable. Commercial experience with BigQuery, SQL Server, Looker More ❯

into simple solutions. Extremely methodical with a strong attention to detail. Ability to work to deadlines in a continually changing, reactive environment. Knowledge of performance monitoring and query tuning. Strong communication skills. Experience working with large and complex datasets is desirable. Commercial experience with BigQuery, SQL Server, Looker More ❯

Salary Range: $160,000 What You'll Be Doing Lead and mentor the Site Reliability Engineering (SRE) team. Oversee system availability, data integrity, and performance monitoring. Drive compliance with security and regulatory requirements. Manage on-call rotations and incident response processes. Optimize cloud infrastructure and containerized deployments. Partner with … Azure). Hands-on experience with containerization (Docker, Kubernetes). Strong security mindset with experience in compliance frameworks (SOC, PCI, GDPR). Familiarity with monitoring tools like OpenTelemetry, Instana, or LogicMonitor. Scripting experience (Ruby, Python, Bash) for automation and infrastructure management. More ❯

and sustainability. KPIs: Revenue, margin, profit, contribution to overheads, ideally EBITDA. Marketing (MQL), sales (SQL), and pipeline (opportunity) adds and funnel conversion rates. Sales performance vs targets & market growth. New business sales profitability. Roadmap delivery vs milestones. Education and Qualifications: Relevant experience and qualifications required. Experience and Knowledge: At … Cloud Architecture, Cybersecurity Knowledge, Cloud Integration. Cross-Functional Collaboration, Internal and External Communication. Agile Methodology, Prioritisation. Proposition Development, Brand Positioning, Sales Enablement. Data Analysis, Performance Monitoring. Team Leadership, Mentoring. What We Offer: 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each More ❯