5 of 5 Performance Monitoring Jobs in the North West

desk operations, maintaining service levels, and driving continuous improvement within the support function. The successful candidate will work within ITIL best practices, ensuring compliance, performance monitoring, and customer satisfaction across all service delivery activities. Key Accountabilities Lead and support the 1st Line IT Support team. Oversee daily service … desk operations and ticket management. Ensure SLAs and service performance targets are achieved. Manage Priority One incidents and drive issue resolution. Identify and implement service improvements. Maintain strong stakeholder and vendor relationships. Ensure compliance with ITIL standards, security policies, and best practices. About you: Essential Proven experience in managing ...

developmental. Less database design. More ownership of the platform itself. What you'll be doing Managing and maintaining Azure SQL and SQL Server environments Monitoring database health, performance, capacity, and availability Managing backup, recovery, and disaster recovery processes Supporting incidents and troubleshooting platform issues Performing maintenance, patching, upgrades … Azure SQL environments Experience supporting production database platforms in live operational environments Knowledge of backup, recovery, high availability, and disaster recovery principles Understanding of performance monitoring and capacity management Experience working within managed services, support, or service-led environments Familiarity with ITIL processes and change management A methodical ...

Individual Learner Record (ILR) requirements. Compile, validate, and submit accurate and timely data returns. Produce and analyse management reports to support service planning, performance monitoring, and strategic decision-making. Manage and oversee the administration function. Work closely with Curriculum and Quality Managers to ensure effective use of data. ...

supporting SEO and Answer Engine Optimisation (AEO) initiatives. You'll use tools such as SEMRush, Google Search Console and GA4 to identify opportunities, improve performance and enhance the customer journey. The role will also involve creating and optimising category content, FAQs, landing pages and inspiration guides, alongside conducting technical … audits and supporting AI-assisted content workflows. eCommerce Executive Essential Skills Previous ecommerce experience managing products and categories Strong on-page SEO knowledge and performance monitoring experience Hands-on Magento experience Understanding of AEO and AI-driven search Experience using SEMRush and Google Search Console Working knowledge ...

respond to routine enquiries, escalating issues where appropriate Support the collection, validation, and reporting of operational data to assist service delivery and business performance monitoring Produce basic reports, spreadsheets, and data summaries using Microsoft Office applications and other business software Record and update information relating to service users … Consultancy Services in Birmingham City Centre Progression on to a level 3 apprenticeship with further personal and professional development Increments in pay based on performance reviews Apprenticeship Standard Software and data foundation apprenticeship (level 2) Training Provider TRANSWORLD PUBLICATIONS SERVICES LIMITED Working Week Monday - Friday, 09:00 - 17:00. ...