data actions, and Data Tables Data Actions: design and construction of web services to external systems Campaigns of various types (progressive, preview, power) Real-time reporting Digital channels: Email, Chat, and integration with social networks (WhatsApp, Facebook, Twitter) Experience working on projects English fluency both written and spoken … nice to have Experience with Embeddable Framework integrations with Salesforce or Microsoft Dynamics 365 — nice to have Experience with external reporting tools such as PowerBI — nice to have Knowledge and use of the Genesys API, Process Automation (triggers), and Workflows — nice to have Knowledge of C, Java, JavaScript, or .NET ...