Microsoft Dynamics 365 Business Analyst
- Hiring Organisation
- UST
- Location
- Norwich, England, United Kingdom
strong background in CRM, business analysis, and process optimization. The role focuses on translating business needs into effective Dynamics 365 CRM and Power Platform solutions, supporting large‐scale CRM modernisation and digital transformation initiatives. The Role: Lead end‐to‐end business analysis across Dynamics 365 CRM programmes Engage … Business Process Flows Case management, SLAs, queues Forms, views, dashboards, and automations Identify optimisation and automation opportunities using: Dynamics 365 native capabilities Power Platform (Power Automate, Power Apps) Support Agile/SAFe/hybrid delivery, including backlog refinement and UAT Promote an OOB‐first ...