Technical Implementation Consultant
- Location
- Glasgow, Scotland, United Kingdom
issues within Citrix, Remote Desktop Services (RDS) and Azure Virtual Desktop environments. Analyse Windows, application and SQL Server logs to identify root causes. Use PowerShell and other automation tools to support delivery and troubleshooting activities. Work directly with customer IT teams and third-party providers to resolve technical issues. … Virtual Desktop or similar technologies. Solid understanding of networking, authentication, permissions and application dependencies. Experience using technical logs and diagnostic tools to investigate incidents. PowerShell or similar scripting experience. Ability to work independently and make sound technical decisions under pressure. Strong customer-facing communication skills. Flexibility to support agreed ...