document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Reinforce SLAs to manage end-user expectations. Perform preventativemaintenance, including checking and cleaning of servers, monthly patching and environmental checks Test network performance, provide reports and recommendations based on the results Maintain strong relationships with More ❯
Permanent Onsite/Remote/Hybrid: Onsite Job Description: Job Purpose The Desktop Support Engineer provides a single point of contact for end users to receive support and maintenance within the organization's end-user computing environment. Deliver high-quality support to end users, ensuring cost-effective use of business systems and maximizing return on IT investments. Install … devices, phones, and tablets (iOS and Android). Customize desktop hardware to meet user specifications and site standards. Manage defective equipment returns, document repairs, and restock parts inventory. Perform preventativemaintenance on computers, printers, and peripherals. Adhere to Health and Safety requirements and cooperate with Facilities Management. Perform remedial repairs on hardware and peripherals. Develop trends by More ❯
Onsite Experience : 3+ Years Job Description: Job purpose The Desktop Support Engineer role is to provide a single point of contact for end users to receive support and maintenance within the organization's end user computing environment. Delivering the highest level of support to end users ensuring the most cost-effective use of the business systems and allowing … site standards Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels Performs general preventativemaintenance tasks on computers, laptops, printers and any other authorised peripheral equipment Be aware of current Health and Safety requirements and co-operate with Facilities Management Performs … prevent system downtime Network Changes & Management Software/hardware/network troubleshooting Assist with server and workstation patching to ensure the security of the infrastructure Assist in the maintenance, management and documentation of the network systems Ensure performance of team against SLA Ability to escalate problems effectively Anticipate and report potential issues and problems Implementation of improvements and More ❯
Creating and maintaining project documentation to ensure accurate information sharing. Conducting workshops to share knowledge. Maintaining site and technical documentation. Developing expertise in specific technology areas. Proactive monitoring and preventativemaintenance of IT systems. Writing post-incident review documents and implementing recommendations. Testing business applications, network, and server performance; providing reports and strategies for infrastructure improvement. Enforcing More ❯
advanced robotics systems. You are responsible for being the link between on-site technicians and engineers working within the MSP organization. You will launch new systems, develop and implement preventativemaintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support, share best practices, and implement continuous improvement initiatives across Amazon's customer fulfillment network. … of advanced robotics systems. Develop and implement diagnostic tools to minimize troubleshooting and machine downtime. Support hardware and systems escalation issues impacting the MSP product suite. Develop and implement preventativemaintenance procedures and training content for advanced robotics systems. Lead on-site training sessions for on-site RME teams supporting Amazon operations. Develop and implement systems and … processes for spare parts management. Conduct safety, ergonomic, and risk assessments on MSP products and tools and preventativemaintenance procedures. Produce daily and weekly reports on the safety, reliability, and performance of the products in the MSP product suite. Provide requirements and "voice of the customer" feedback to development and support teams. Up to 75% travel expected. More ❯
As an Amazon Technologies Systems Engineer, you will be the primary point of contact for internal customers and partners, driving the implementation and continuous improvement of world-class maintenance, repair, and supportability solutions for Amazon's Mechatronics and Sustainable Packaging systems within Amazon's Fulfillment Centers. You will lead cross-functional engineering and product support teams engaged in … maintenance and reliability of these systems. You will analyze large-scale data from PLCs, sensors, controls equipment and maintenance records to identify improvement opportunities around preventativemaintenance, system optimizations, reliability metrics, and overall equipment effectiveness. Utilizing this data, you will engage customers to understand and document business requirements, drive problems to root cause … overall equipment performance. - Engage cross functional teams of maintenance technicians, engineers, product owners and leaders within RME to deliver structured problem solving. - Design, pilot and implement new preventativemaintenance standards, interval adjustments, part replacement cycles, and work instruction streamlining based on granular analysis of reliability (MTBF, MTTR, OEE, etc.) trends across assets. - Develop automated reporting More ❯
London - Chiswick Up to £60k plus on call plus bonus Hybrid - Days and Nights We are seeking a talented Control and SCADA Software Engineer to support the ongoing maintenance and upgrade of critical software systems for a … major project. The role focuses on PLC and SCADA technologies, particularly Siemens WinCC OA on Windows platforms, within a tunnel ventilation system environment. Key Responsibilities: Perform routine and preventivemaintenance of SCADA/PLC systems and related infrastructure. Implement software and system upgrades, patches, and updates. Respond to reactive maintenance needs, including fault diagnosis and call More ❯
Central London twice a week Key Activities: Supporting the engineering teams during planning, design, development, installation, maintenance, and troubleshooting processes. Analysing existing systems and operations and developing preventativemaintenance strategies. Identifying potential problems and notifying the relevant stakeholders in a timely manner. Monitoring processes, workers, and methods, and developing plans for increased efficiency. Conducting required More ❯
Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. … the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of … service workflows. Act as a coordination and technical interface in major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventivemaintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales More ❯
Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. … the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of … service workflows. Act as a coordination and technical interface in major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventivemaintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales More ❯
Engineer is responsible for ensuring all electrical, mechanical, and fire/life safety equipment within the data center operates within contracted parameters. This role includes risk management, infrastructure maintenance, vendor management, and performance reporting. Key responsibilities include: • Managing on-site contractors, sub-contractors, and vendors to ensure all work complies with established practices, procedures, and local legislation. • Establishing … operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency. • Supporting rack installation and ensuring proper power and cooling provisioning. • Implementing and overseeing preventative and corrective maintenance of critical infrastructure. • Developing and maintaining metrics for reporting on facility performance and efficiency. • Ensuring compliance with safety standards and environmental regulations. • Participating in … for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. • Perform and oversee maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. • Work schedule changes depending on specific site needs. Shifts can be up to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
CMS UK
role, you can expect to get involved in a variety of work including: Provide technical support and coordination assistance for live and hybrid events. Perform regular room checks and preventativemaintenance on IT (AV/UC) equipment, documenting and escalating issues as necessary. Analyse and resolve client meeting room technical problems involving multiple technologies and platforms. Explore … with Windows operating systems and hardware in a computer support related setting and be a school graduate with at least one year of experience in the operation and maintenance of audio-visual equipment. To excel in this role you will have excellent written and interpersonal communication skills with a strong dedication to customer service. You must demonstrate consistent More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
People First
that all IT policies are followed and implemented. Any experience working with a document management solution is beneficial. Identify any improvements that can be made to services, recommendations for preventativemaintenance and user training. Any other tasks that the company may reasonably assign to this role from time to time, according to business requirements Service Desk Administrator More ❯
team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture. ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE - Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air … SLA's) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.) - Supervise contractors who perform servicing or preventivemaintenance - Manual handling and lifting of equipment may be required (weight limits in accordance with health & safety regulations). - Ability to work shifts About the team AWS Infrastructure Services More ❯
Service & Maintenance Engineer – London (M25 & Surrounding) – £44,000 - £48,000 Per Annum (OTE £55k+) Package Overview: Basic Salary: £44,000 - £48,000 per annum (Negotiable based on experience) + Overtime (OTE £55k+) Full-Time, Permanent Position Location: Field-based, covering London (primarily within the M25) and occasional travel across the UK & Europe Company Overview – Service & Maintenance Engineer (CCTV, Access Control & Intruder Systems) Our client are an independent, privately-owned company with over 25 years of experience in the design, installation, maintenance, and support of high-level security systems including IP CCTV, Access Control, and Intruder Alarms. We act as a trusted security partner to clients across the financial, retail, hospitality, and education … delivering cutting-edge technology, expert support, and a superior client experience. Role and Responsibilities: Servicing, fault-finding, callouts, and repairs for CCTV, Access Control, and Intruder systems Planned PreventiveMaintenance (PPM) Providing remote and on-site technical support Conducting user training Handling small installation/upgrade works Participating in an on-call rota (1 in 5) Performing software More ❯
Security and Compliance teams, you will be accountable for developing and executing IT strategy that enables our international workforce to do their jobs effectively through proactive infrastructure planning, preventivemaintenance, and strategic technology initiatives, ensuring compliance with company and security standards at Fresha. This is a great opportunity for someone looking to work in a fast-paced and … days per week, in London. What you will be doing Develop and implement strategic IT roadmaps that anticipate business needs and prevent operational disruptions Lead the design and maintenance of our ISO27001 certified environment, driving continuous improvement and compliance excellence Design scalable onboarding and offboarding processes, ensuring security and efficiency at global scale Strategically plan and oversee global More ❯
you approach challenges proactively and are adept at navigating complex technical environments. • You have experience supervising and collaborating with colocation operators to ensure timely and accurate servicing and preventivemaintenance of critical infrastructure. • You are proficient in first-level troubleshooting for facility and rack-level events, ensuring swift resolution to minimize downtime and service disruption. • You have a More ❯
To support the client's management, we are looking for aChief Engineer to manage all aspects of onsite generation and power provision activities. Responsibilities: Manages mechanical & electrical services maintenance for assigned facilities and assists in the development of operating (OpEx) and capital (CapEx) budgets. Manages technical staff, including direct employees, outsourced supply partners and external contractors. SME for … the assigned site. Assists in operations and maintenance issues, troubleshooting and problem solving as required. Owner of site mechanical & electrical services operational procedures and continuous improvement of preventativemaintenance programs on an ongoing basis. Develops/maintains effective building-specific maintenance and safety procedure manuals. Coordinates maintenance efforts with change control More ❯
team supporting a flagship data centre facility in the heart of London. You'll play a central role in managing a team of engineers, driving best-in-class maintenance operations, and ensuring high performance across mechanical and electrical systems. Key Responsibilities: Act as the technical coordination point for daily maintenance and critical engineering tasks Operate and … quality standards Ensure all plant rooms and critical areas meet exceptional operational and presentation standards Conduct toolbox talks, promote a proactive QHSE culture, and ensure regulatory compliance Manage planned preventativemaintenance and reactive tasks, ensuring SLA adherence Lead in shift handovers, reporting, scenario-based training, and technical development Take ownership of compliance checks (monthly and annually) Provide More ❯
E Services - for Hyperscale data centre, providing engineering leadership in ensuring continuous operation of all mechanical and electrical services. Plans, implements, coordinates, and manages all mechanical & electrical operations, maintenance, communications, energy management, and manpower development programs for an assigned facility, campus or portfolio of buildings. Echelon-DC is an inclusive organisation and we actively promote equality of opportunity … be based on individual merit alone. If you require reasonable accommodations to participate in the employee selection process, please contact Dawn Leane () directly. Duties: Manages mechanical & electrical services maintenance for assigned facilities and assists in the development of operating (OpEx) and capital (CapEx) budgets. Manages technical staff, including direct employees, outsourced supply partners and external contractors. SME for … the assigned site. Assists in operations and maintenance issues, troubleshooting and problem solving as required. Owner of site mechanical & electrical services operational procedures and continuous improvement of preventativemaintenance programs on an ongoing basis. Develops/maintains effective building-specific maintenance and safety procedure manuals. Coordinates maintenance efforts with change control More ❯
Service, repair, and maintain advanced IP CCTV systems (predominantly network-based platforms) Work with Access Control and Intruder Alarms as part of integrated solutions Diagnose faults and carry out preventativemaintenance on enterprise-level security systems Ensure systems are fully operational, compliant, and optimised for client needs Deliver exceptional customer service and maintain high client satisfaction Complete … service reports, asset documentation, and maintenance logs accurately Essential Skills and Experience: Proven experience servicing and maintaining IP CCTV systems (e.g., Genetec, Milestone, Avigilon, Axis) Strong networking knowledge: IP addressing, routing, and switch configuration (advantageous) Understanding of integration between CCTV, Access Control, and Intrusion Detection Systems Excellent fault-finding and problem-solving skills Professional, self-motivated, and reliable More ❯
Provide on-site support for hybrid meetings and events Troubleshoot AV and Unified Communications issues Maintain and monitor meeting room technology (Teams Rooms, Crestron, Polycom, etc.) Conduct room checks, preventativemaintenance, and escalate technical faults Assist in deploying and testing new AV/UC solutions Participate in IT projects, including out-of-hours work Maintain inventory and More ❯
customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The successful candidate will oversee the operation and maintenance of the electrical and mechanical infrastructure for Data Centers (DC) in Amazon Web Services (AWS) Cloud regions. Our technicians are operating and maintaining AWS DCs' world-class mechanical and … electrical infrastructure. In addition to technical operations and maintenance, the successful candidate will oversee facility operations and ensure the implementation of safety procedures. The role requires a motivated, self-managed individual who demonstrates initiative and proactively seeks solutions to problems while striving for operational excellence. The work follows a process-oriented approach: the individual needs a strong willingness … SLA's) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.) - Supervise contractors who perform servicing or preventivemaintenance - Manual handling and lifting of equipment may be required - Ability to work shifts (morning, late and night) - On-call rotation reaction to off-duty emergency calls About the More ❯
inspections and maintenance of infrastructure supporting data center operations Analyse and resolve mechanical and electrical problems within the data centers. Supervise sub-contractors and ensure all necessary preventativemaintenance and emergency repairs are scheduled and performed Directly interface with construction management teams, contractors, and consultants for all phased data center construction commissioning, including integration and … knowledge of hosting industry and data center best practices Able to adhere to change control processes and willing to enforce data center security policies Experience with electrical systems maintenance or refrigeration systems, repairs, and troubleshooting, building controls, and safe work practices is necessary Working Environment: Hybrid Must have the ability to lift 50-75lbs Weekends and late More ❯
a crucial role in ensuring seamless audio-visual (AV) support across all client meeting rooms, event spaces, and auditoriums. The position will provide Level 3 incident management, proactive maintenance, and technical expertise, working directly with executive management and regional contacts; this includes managing software licenses, acting as a subject matter expert (SME) on meeting technology requests (MTRs), and … undertaking some regional site visits where appropriate. The ideal candidate will be a highly skilled, independent problem-solver with exceptional customer service skills. Key responsibilities: Technical Support & Maintenance : Provide Level 3 incident … management and resolution for all AV equipment and systems across Deloitte London facilities. This includes troubleshooting, diagnosing, and repairing audio, video, lighting, and control systems. Proactive health checks and preventativemaintenance are essential. Conferencing & Collaboration: Expertly support Microsoft Teams and Zoom, including setup, configuration, troubleshooting, and training end-users. Maintain a deep understanding of conferencing hardware and More ❯