Principal Technical Engineer
- Hiring Organisation
- Vocosa
- Location
- Reading, Berkshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £26,000
frontline IT support for users across all systems. About the Position Vocosa has an exciting opportunity for an experienced and capable Principal Technical Engineer who can evidence 4 year or more IT Technical support experience to act as the primary technical escalation point within our IT Support function. … support environment. Proven experience operating in a senior or advanced IT support role (e.g. Senior IT Technician, Senior ICT Support Technician, Technical Escalation Engineer or similar) Strong experience supporting Windows-based environments and end users. Experience working with structured ticketing systems and formal escalation processes. Confident in owning ...