email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office 365, and Azure AD. Deploy, configure, and maintain workstations, printers, and mobile devices. Perform proactivemaintenance, monitoring, and patching of client systems. Manage tickets and document work using a PSA or ticketing system. Liaise directly with clients to ensure timely resolution and excellent More ❯
email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office 365, and Azure AD. Deploy, configure, and maintain workstations, printers, and mobile devices. Perform proactivemaintenance, monitoring, and patching of client systems. Manage tickets and document work using a PSA or ticketing system. Liaise directly with clients to ensure timely resolution and excellent More ❯
this role is pivotal in providing comprehensive support for all business applications within our IT portfolio. Key responsibilities include assisting end users with application-related issues, monitoring applications, performing proactive and reactive maintenance, and driving continuous service improvements. As a customer-facing role, it demands a collaborative team player with a proactive approach to learning and a … and propose permanent solutions Identification and proposal of automation opportunities in support activities Attending weekly CAB, presenting changes to be implemented by the Application Support team Ensuring housekeeping and maintenance tasks are completed on time Ensuring SLAs (Service Level Agreements) are met. Knowledge Management Ensuring knowledge is spread across the team and removing key person dependencies Ensures all application More ❯
of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactivemaintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year More ❯
Role As a 3rd Line Support Operator, you’ll provide expert-level technical support and systems administration across a diverse IT estate. You'll handle escalated incidents and deliver proactive monitoring and maintenance to keep our systems running securely and efficiently. Working within a dynamic environment, you’ll liaise with suppliers, support colleagues, and contribute to high-level More ❯
Employment Type: Permanent
Salary: £38000 - £40000/annum 18% contributory pension and great b
Role As a 3rd Line Support Operator, you’ll provide expert-level technical support and systems administration across a diverse IT estate. You'll handle escalated incidents and deliver proactive monitoring and maintenance to keep our systems running securely and efficiently. Working within a dynamic environment, you’ll liaise with suppliers, support colleagues, and contribute to high-level More ❯
infrastructure. Key Responsibilities Deliver professional, personable IT support across the business Identify and resolve IT issues—both remotely and onsite Install and maintain desktop, server software and hardware Manage proactive server and desktop maintenance Assist in development and implementation of new infrastructure projects Conduct in-depth troubleshooting for advanced issues Create user-friendly support documentation and assist with … Life Assurance (3x salary) Salary Exchange Pension Scheme Staff Discounts on Legal and Wealth Management Services Employee Assistance Programme Generous Annual Leave Entitlement Apply Now If you are a proactive IT professional looking to develop your career within a prestigious legal environment , we’d love to hear from you. More ❯
Engineer Application Deadline: 30 June 2025 Department: Infrastructure & Support Employment Type: Permanent - Full Time Location: Glasgow/Hybrid Reporting To: Head Of Application Support Description We're looking for proactive and customer-focused L1 Application Support Engineers to join our growing support team. As the first point of contact for our customers, you'll play a key role in … where possible to resolve issues Escalate incidents to 2nd line support engineers as required Ensure the ticketing system is up to date and accurate at all times Participating in proactivemaintenance and health check activity across our customer base Support the deployment of release and configuration changes following our Change Management procedures Shift Pattern: You will be rota More ❯
Engineer, you'll be responsible for supporting global IT infrastructure, security, and communications systems. You will work across on-premises, hybrid, and multi-cloud environments, providing third-level support, proactivemaintenance, and project-based implementations. Key Responsibilities: Support and maintain all IT infrastructure, security, and associated applications across multiple sites Provide expertise in networking and communications systems. Work … preferred) Background in cybersecurity operations & delivery (EDR, SIEM, firewalls, email security) Knowledge of Microsoft Cloud platforms (IaaS, PaaS, SaaS) and Azure. Microsoft Server OS support experience (2012, 2016, 2019) Proactive mindset, with the ability to monitor and improve IT security & network performance What's in It for You? Competitive salary based on experience Opportunity to work on global IT More ❯
Engineer, you'll be responsible for supporting global IT infrastructure, security, and communications systems. You will work across on-premises, hybrid, and multi-cloud environments, providing third-level support, proactivemaintenance, and project-based implementations. Key Responsibilities: Support and maintain all IT infrastructure, security, and associated applications across multiple sites Provide expertise in networking and communications systems. Work … preferred) Background in cybersecurity operations & delivery (EDR, SIEM, firewalls, email security) Knowledge of Microsoft Cloud platforms (IaaS, PaaS, SaaS) and Azure. Microsoft Server OS support experience (2012, 2016, 2019) Proactive mindset, with the ability to monitor and improve IT security & network performance What's in It for You? Competitive salary based on experience Opportunity to work on global IT More ❯
maintain the organisation’s On-Prem and Cloud LAN, WAN, and firewall services, ensuring availability, security, and performance Set up and maintain VLANs, switches, and related network infrastructure, including proactive monitoring and maintenance Work with InfoSec and the Security Engineers to ensure consistent and robust network and firewall security Monitor network performance, identify trends, and provide capacity planning More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lane Clark and Peacock LLP
maintain the organisation’s On-Prem and Cloud LAN, WAN, and firewall services, ensuring availability, security, and performance Set up and maintain VLANs, switches, and related network infrastructure, including proactive monitoring and maintenance Work with InfoSec and the Security Engineers to ensure consistent and robust network and firewall security Monitor network performance, identify trends, and provide capacity planning More ❯
Nottingham, Nottinghamshire, England, United Kingdom
IT Talent Solutions Ltd
professional and friendly IT support (in-person and remote) Troubleshooting hardware, software, and network issues Installing and configuring desktops, servers, and associated software Maintaining and improving IT infrastructure Performing proactive server and desktop maintenance Researching and implementing new technologies Handling complex technical issues and escalations Creating support documentation and training users Supporting the overall IT systems' day-to More ❯
that thrives on innovation, agility, and forward-thinking solutions. Your Role in the Journey: Are you passionate about cloud technology, IT service operations, and driving efficiency? They require a proactive Technical Support Analyst to support their internal teams, ensuring seamless IT service delivery for engineering and business operations. You'll work with cloud-native solutions, voice and data infrastructure … projects and enhancements Troubleshooting network, software, and cloud solutions using advanced diagnostic tools Managing software deployments, updates, and licensing across essential business applications Ensuring smooth connectivity and uptime through proactive network maintenance Leading disaster recovery efforts, backup monitoring, and system optimisations Contributing to strategic IT initiatives that strengthen endpoint management and infrastructure What You'll Bring: Strong knowledge More ❯
security, automation, and troubleshooting, and will be responsible for designing, deploying, and maintaining critical network systems to ensure business continuity. To thrive in this role, you should be a proactive self-starter, comfortable working alone or as part of a team. You'll need excellent time management skills, be an outstanding communicator, a tech enthusiast with a detail-oriented … Networking, including Site-to-Site VPNs, load balancers, application gateways, and routing. Troubleshoot network-related issues using CLI & log analysis. Ensure security, stability, and efficiency of network systems through proactive monitoring and maintenance. Document network architecture, configurations, and troubleshooting processes. Oversee and deliver key IT infrastructure projects, ensuring successful implementation. Provide high-level support for IT operations, working closely … scripting and optimization) Hamina Wi-Fi mapping or equivalent experience 802.1x authentication & server support knowledge A genuine eagerness to learn new skills and grow your career is essential Flexible, proactive and process driven Ability to demonstrate effective communication with internal and external stakeholders ITILv4 understanding Microsoft Azure and Intune working experience Network Administration understanding and experience 2+ years in More ❯
managing incidents, requests, and problems to ensure timely resolution and user satisfaction. Infrastructure Management: Maintain the performance and availability of Microsoft 365, networking, cloud, and on-premise infrastructure; implement proactive monitoring and maintenance. Security and Compliance: Enforce IT security policies and ensure compliance with GDPR and other relevant standards. Support risk reviews, business continuity, and disaster recovery planning. Project … Excellent communication skills with the ability to explain technical matters to non-technical users Proven problem-solving and organisational skills with the ability to manage competing priorities Self-motivated, proactive, and service-oriented Additional Requirements: Regular travel to Watford and London offices, with occasional travel to other UK sites Full UK driving licence Flexibility to provide support outside core More ❯
CPD opportunities at all levels including part-funded MA study (T&Cs apply). Opportunities for progression. Sophisticated modern school building set in the heart of vibrant Hackney A proactive and thriving staff well-being group with regular staff socials, coffee mornings and opportunities for cross departmental interaction Free Breakfast Club every day for staff and students Free Bike … the school’s ICT systems. They will deliver a robust, responsive and high-quality ICT Technical Support Service to staff and students. Key responsibilities include the installation, configuration, and maintenance of all servers, clients, peripherals, and cloud-based systems and applications. The role also involves providing hands-on training and support in the use of hardware, software, and digital … it, with your agreement, to reflect or anticipate changes in the job commensurate with the salary and job title. Leadership The ICT Network Leader will be expected to demonstrate proactive, strategic leadership and effective line management across the ICT function. They will foster a culture of service excellence, innovation and continuous improvement, ensuring that digital solutions are responsive to More ❯
including HashiCorp Vault and Thales Hardware Security Module. -Manage and support privileged access management solutions (BeyondTrust) and SSO systems (KeyCloak). -Have a strong foundation in networking principles. System Maintenance & Optimisation: -Administer and optimise Windows Server 2022 and Hyper-V environments. -Perform proactive monitoring and maintenance to ensure system performance and reliability. -Implement and support disaster recovery More ❯
data center networks. Creating and maintaining project documentation to ensure accurate information sharing. Conducting workshops to share knowledge. Maintaining site and technical documentation. Developing expertise in specific technology areas. Proactive monitoring and preventative maintenance of IT systems. Writing post-incident review documents and implementing recommendations. Testing business applications, network, and server performance; providing reports and strategies for infrastructure More ❯
Remote desktop support tools. Desktop/printer configurations. Device install, connection and setup following pre-defined scripts. Device swap outs and connectivity cabling, Wi-Fi. Device installs, moves, decommissions. Proactivemaintenance, user familiarization and guidance. Cable management. Smart hands and eyes. Liaison with other support teams. Excellent interpersonal & communication skills. Must be able to work independently and part More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Chubb Deutschland GmbH
at SMC in Nottingham. Providing a point of escalation for internal tickets, and answering telephone and email queries from other parts of the business you will proactively performing BAU maintenance and upgrades of the company IT systems, including vulnerability patching. Being an experienced and time-served professional, you are expected to exhibit a high degree of attention to detail … doing - - Creation and installation of new virtual and physical servers. - Procurement and stock control of peripherals. - Liaising with third party suppliers, and planning and supporting internal projects. - Creation and maintenance of department documentation. - Participation in on-call rota on a one-week-in-four basis outside of working hours, for which an additional allowance is paid. You will be More ❯
diverse, modern, and complex technology landscape, ensuring seamless support and smooth operations. You'll take charge of incident triage and resolution, lead system upgrades, and keep performance optimized through proactive monitoring and alerting. Beyond day-to-day support, you'll drive continuous improvements in processes and tools, collaborating with stakeholders to elevate operational excellence and keep our applications healthy … drive business value. Collaborate with engineering teams to troubleshoot and resolve application and infrastructure-related issues. Oversee major incidents and work alongside developers and operations teams to restore service. Proactive Application Support & Maintenance: Ensure the ongoing stability and health of all applications through regular maintenance tasks, including patching and updates. Plan and execute minor upgrades and configuration … the ongoing improvement of incident management processes, response times, and issue resolution. Maintain detailed incident reports, root cause analyses, and post-incident reviews. Document technical processes, troubleshooting procedures, and maintenance guidelines to support efficient operations. Experience Proven experience in a support engineering role within financial services or a similarly regulated environment is essential. Strong hands-on experience with a More ❯
Newark-on-Trent, Newark on Trent, Nottinghamshire, United Kingdom
SoCode Limited
across multiple sites, both in person and remotely. Key Duties and Responsibilities: Identifying and resolving IT issues both remotely and in person Install desktop/server software and hardware Proactive server and desktop maintenance In-depth troubleshooting of advanced issues Assisting with the day-to-day management of the IT systems Skills: Previous experience within an IT Support More ❯
to drive business growth and system improvements. Collaborate with senior management to ensure IT strategy supports company expansion plans. Ensure IT systems are secure, reliable, and highly available through proactive maintenance. Travel between sites (Coleshill, Kitts Green) as needed. Deliver proactive, high-quality IT solutions without reliance on a helpdesk ticket system. Key Requirements of the IT Systems … Directory, Office 365, Exchange, Intune. Experience customising Microsoft Dynamics 365 CRM and developing Power BI dashboards. Self-motivated, adaptable, and comfortable working independently in a fast-paced environment. Positive, proactive attitude with excellent problem-solving skills. If you re ready to own a key IT role in a growing manufacturing business with opportunities to develop your career, apply now. More ❯
Birmingham, Tile Cross, West Midlands (County), United Kingdom
VIQU IT
to drive business growth and system improvements. Collaborate with senior management to ensure IT strategy supports company expansion plans. Ensure IT systems are secure, reliable, and highly available through proactive maintenance. Travel between sites (Coleshill, Kitts Green) as needed. Deliver proactive, high-quality IT solutions without reliance on a helpdesk ticket system. Key Requirements of the IT Systems … Directory, Office 365, Exchange, Intune. Experience customising Microsoft Dynamics 365 CRM and developing Power BI dashboards. Self-motivated, adaptable, and comfortable working independently in a fast-paced environment. Positive, proactive attitude with excellent problem-solving skills. If you’re ready to own a key IT role in a growing manufacturing business with opportunities to develop your career, apply now. More ❯