1 of 1 Proactive Management Jobs in Cumbria

relationships and ability to resolve complex IT issues efficiently. With a focus on quality, continuity, and innovation, we support a growing client base through proactive management and project delivery. The Role Due to new client wins, we're expanding our technical team and seeking an experienced IT Support … role involves a mix of service desk work, on-site support (typically two days per week), and project implementation. We're looking for someone proactive, adaptable, and confident working both independently and as part of a team. Key Responsibilities Deliver support via phone, remote access, and on-site visits … Manage helpdesk tickets using our Remote Monitoring & Management (RMM) system Install, configure, and support Windows Server and desktop environments Design and maintain network infrastructure and associated systems Monitor and improve backup, disaster recovery, and security protocols Maintain documentation and contribute to system/process improvements Liaise directly with clients More ❯