1 of 1 Proactive Management Jobs in Kensington and Chelsea

Monitor, respond and action emails sent to Connect training. Monitor, respond and action self-service IT portal tickets received for EPR training support. Provide proactive incident management and keep the customer updated with progress of their reported incidents as agreed within Service Level Agreements and internal Service Support … knowledge of an EPR/Epic Understanding of the importance of data confidentiality, data protection and security. Desirable Working knowledge of ITIL Incident & Request Management Skills, Abilities & Knowledge Essential Excellent organisational and planning skills Excellent written and verbal communication with the ability to communicate with patients and carers, staff ...