On-Site Enterprise Support Account Manager
City of London, London, United Kingdom
Onecom
are exceeded. You will manage and nurture the client account, offering seamless support and facilitating effective communication between clients and our internal teams. Your proactive approach will drive customer satisfaction and retention, contributing significantly to our organisation's success. What makes you a great fit: Proven experience in customer … service or account management roles Strong interpersonal and communication skills Ability to build and maintain positive client relationships Self-motivated and able to work independently Excellent problem-solving skills and attention to detail Committed to personal and professional development A team player with a customer-focused mindset High level … Serving as the first point of contact for IT support for telecom issues within the organisation Installing, configuring, and maintaining software and hardware components Proactive process management ensuring customer queries are promptly addressed Monitoring and meeting service level targets Handling all mobile connections, including onboarding/offboarding Acting More ❯
Employment Type: Permanent
Posted: