Operational Technology (OT) Network Engineer
- Hiring Organisation
- iBSC
- Location
- Warwick, Warwickshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure. SLA Monitoring Ensure SLA compliance for assigned technology areas and ensure proactive escalation management. Performance tuning and optimization Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency. … weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment. Team Management Collaborate with team members to resolve open tickets and service requests. Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining ...