3 of 3 Proactive Management Jobs in the West Midlands

tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure. SLA Monitoring Ensure SLA compliance for assigned technology areas and ensure proactive escalation management. Performance tuning and optimization Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency. … weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment. Team Management Collaborate with team members to resolve open tickets and service requests. Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining ...

clearing slow-moving or aged inventory while maintaining pricing discipline. Maintain accurate and timely sales forecasts and pipeline updates within the CRM. Provide proactive account management, including visibility of order backlogs and ensuring on-time delivery of shipments. Stay up to date with new vendors and attend relevant ...

development activity across HMRC and the wider public sector, including enterprise and SAP enabled transformation opportunities. Lead major bids, renewals, and service expansions.* ***Stakeholder Management:*** Navigate complex stakeholder environments internally and externally, acting as a senior transformation leader with executive clients. Shape discussions on platform strategy, delivery approach … Delivery Excellence** - You bring a strong track record in leading complex, high value engagements, typically £20m+ transformation programmes, underpinned by sharp commercial instincts and proactive risk management. You hold end to end accountability for programme outcomes, including financial performance, delivery quality, and risk.* **Enterprise Platform & SAP Leadership** - You have ...