Service Engineer
- Location
- City of Westminster, England, United Kingdom
improve the customer experience. You will partner closely with engineering and business stakeholders to turn customer signals into product improvements, scalable troubleshooting guidance, proactive monitoring, and readiness for new features. This role is ideal for someone who combines technical, Investigate and resolve complex Microsoft Advertising product, escalation, policy … manual work, recurring issue patterns, and high-volume support scenarios that can be simplified, standardized, scripted, or automated. Design, improve, and maintain automation, dashboards, proactive checks, alerting signals, diagnostic workflows, and AI-assisted support tools that reduce manual troubleshooting, improve consistency, and accelerate issue resolution. Own complex customer, partner ...