/3rd line support and ownership of incidents, requests, and problems Managing and improving Microsoft 365 and Windows 11 deployments Contributing to EUC-related projects and change initiatives Ensuring proactivemonitoring, security compliance, and patch management Collaborating with technology and business teams to optimise end-user experience Creating and maintaining technical documentation and reports Required Skills and Experience More ❯
issues raised by Front Office, Risk, Finance, and Operations teams. Collaborate with developers, infrastructure teams, and vendors to troubleshoot and resolve application issues. Enhance operational efficiency through automation and proactive monitoring. Maintain effective communication with stakeholders during incidents and platform upgrades. Participate in IT governance, platform de-risking, and process improvement initiatives. Monitor infrastructure performance and proactively identify areas More ❯
knowledge. As 1st line support, you will work closely with stakeholders and all staff members. You’ll be responsible for logging, managing, and owning incidents and requests, and proactively monitoring their progress. Who are we looking for? A motivated individual with: A friendly, helpful, and patient personality. Outstanding communication skills. Willingness to learn new things every day, research and More ❯
[Up to c. £150k Comp Package | On-Site Working] Looking to make an immediate impact within a high-performing financial firm? We're working with a globally respected investment manager known for its rigorous risk discipline and advanced technical stack More ❯
South East London, England, United Kingdom Hybrid / WFH Options
RSSB
The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user More ❯
external technology vendors Oversee major IT projects such as store openings, system upgrades, hardware rollouts, and the implementation of new tools Ensure high system uptime and operational reliability through proactivemonitoring and issue resolution Maintain accurate records of IT assets, software licenses, and equipment life cycles across the store network Use performance data and feedback to identify and More ❯
practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactivemonitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts … to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure … Unix skills Some other highly valued skills may include Experience managing and helping prioritize a book of work to remediate issues and enhance the product Experience using and implementing monitoring and observability solutions, ideally including tools like Elastic, Geneos ITRS and Grafana Aptitude to understand relevant technologies and investigate logs to identify production issues More ❯
SAP CPI, including configuring standard iFlows, troubleshooting, and optimizing integrations. Expertise in Compound Employee API, OData APIs, and web services for EC-SAP HR data synchronization. Proficiency in integration monitoring tools (DRM, SLG1, SRTUTIL) and troubleshooting EC- SAP replication issues. Excellent understanding of SAP ECC modules such as Personnel Administration (PA), Organizational Management (OM) and Payroll (PY). Good More ❯
Housing Systems Manager London Bridge Up to £74,000 Hyde is looking to recruit a Housing Systems Manager. Hyde is one of the UKs leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. More ❯
Housing Application Manager London Bridge Up to £74,000 We are looking to recruit a Housing Applications Manager. We are one of the UKs leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Vertus Partners
dev team to receive comprehensive app training and understand the architecture end-to-end Collaborate with development teams on code releases, testing pipelines, and enhancement delivery Own incident response, proactivemonitoring, and capacity planning to ensure platform reliability Develop scripts and tooling to automate manual processes and improve resilience Work closely with a global support network on wider … technical issues Confidence working closely with Front Office teams, including Traders and Product Owners, as well as technical counterparts in Engineering Advantageous to have working knowledge of observability and monitoring frameworks such as Grafana, ITRS Geneos, or Elastic stack Solid grasp of how trading systems are architected, including interdependent components and data flows Hybrid working/Comp? The company More ❯