1 of 1 Proactive Monitoring Jobs in East London

back-office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of Desktop Support Analysts, driving best practice … endpoint infrastructure challenges Collaborate with engineering teams on automation, scripting, and tooling improvements Oversee vendor relationships and guide technology strategy to align with business needs Drive root cause analysis, proactive monitoring, and resilience planning to minimise disruption What You’ll Bring Proven experience in leading or mentoring technical support teams in high-pressure environments Expert knowledge of Windows More ❯